Customer reviews from Whisker
Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Smart App-Controlled Self-Cleaning Litter Box - White
Customer Rating
5
Best version so far
on May 5, 2026
Posted by: Marco
This version is the best one. I believe I have versions 2 and 3, and this one fixes all the problems I had;
Tray size was small, matter got stuck on the grates, the robot got stuck on orange light bonnet out of place, had to manually reset tray after emptying it.
Only problem I have now is that when I refill the litter, it gets stuck saying extended cat activity, but that is easily fixed by pressing cancel manually or via the app.
Tray size was small, matter got stuck on the grates, the robot got stuck on orange light bonnet out of place, had to manually reset tray after emptying it.
Only problem I have now is that when I refill the litter, it gets stuck saying extended cat activity, but that is easily fixed by pressing cancel manually or via the app.
Response from WhiskerBy August 6, 2026
Hi Marco, thank you so much for your review! Our team is thrilled to hear you upgraded to the Litter-Robot 5, and love it! Any time you affect the weight or placement of the unit (including emptying the waste drawer, adding or removing litter, or cleaning or moving the unit), press the Cancel button to ensure the weight sensors will detect your cat and cycle properly. We're so happy to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
The robot throne is Gobbolino approved
on May 5, 2026
Posted by: Gobbie mom ..
Gobbolino seems to really love his new throne. I love all the metrics it tracks. It’s been so nice not having to scoop for an entire week!
Response from WhiskerBy August 6, 2026
Hey there Gobbie Mom! Thanks so much for your review. We're so excited life without scooping has been treating you well! It's great to have you in the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Life saver
on May 5, 2026
Posted by: Tyler
I bought the LitterRobot 5 (not Pro). I previously had two litter boxes for 3 cats and the constant cleaning (for someone often on the go) was a lot to keep up with. The LitterRobot 5 has been a lifesaver! My cats are on a wet food diet so they pee a lot - I have to empty the Litter Robot 1-2x/week now, instead of 1-2x/day.
Cleaning it is pretty easy - I do spot cleanings 1-2x week, and a full clean 1x/month or so.
My cats love to watch it cycle and will often stop it multiple times per cycle. I do wish it had some sort of barrier when it cycled so they couldn't stop it so often when it senses their movement, but that's a minor quibble.
Response from WhiskerBy August 6, 2026
Thanks so much for your review, Tyler! We LOVE to hear that the Litter-Robot has made it so much easier to maintain your kitties' litter! Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Cats love it
on May 5, 2026
Posted by: Kay
This litter box has saved us so much time. I felt like I was scooping our old box two-three times a day and it would still smell sometimes. It’s so convenient to and the cats absolutely love it too. They appreciate a clean box each time. It did take one cat a little while to adjust, but once she did its been great!
Response from WhiskerBy August 5, 2026
Thanks so much for your review, Kay! This is exactly what we hope to hear, so we're so glad your and your kitties are all loving the Litter-Robot 5! Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Game Changer!
on May 5, 2026
Posted by: Barbara
I didn’t think you can improve upon the LR4 but you did! On top of the quietness and the easy to empty waste drawer, the larger drawer is a bonus. The display makes this very easy to know what’s going on with my robot, even if I’m not paying attention to the app. Having also used the version three model, must say that set up and maintenance are much easier as well. I’m so grateful for the innovations you provide for this very important appliance in my home.
Response from WhiskerBy August 5, 2026
Thanks so much for your review, Barbara! We're thrilled to hear you upgraded to the Litter-Robot 5, and love it! We're always looking for ways we can make life with your kitties even better. Thank you so much for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
Love it
on May 5, 2026
Posted by: KittyLumpkins
I love the litter robot overall. I would never, ever go back to a regular cat box. The improvements in the new generations are very refined. I still have to keep it maintained, the sensors clear, as sometimes it will tell me the box is full, when really it's not. But overall would recommend.
Response from WhiskerBy August 5, 2026
Thank you so much for your review, KittyLumpkins! Our team is so excited to hear you are enjoying life without scooping. Thank you for being part of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
Works well with a couple quirks
on May 5, 2026
Posted by: Frustrated with program, but happy with D.
Once they both got acclimated, it works great. I just have one complaint.
For some reason it's programed to ignore delay settings and cycle immediately if it detects a poo, but that means it doesn't give enough time for pee to clump, creating a mess and needing frequent wipedowns. Switching to a quick clumping litter solved this, but why allow me to program a delay if it's getting overridden half the time anyway?
For some reason it's programed to ignore delay settings and cycle immediately if it detects a poo, but that means it doesn't give enough time for pee to clump, creating a mess and needing frequent wipedowns. Switching to a quick clumping litter solved this, but why allow me to program a delay if it's getting overridden half the time anyway?
Response from WhiskerBy August 5, 2026
Thank you so much for all of your feedback! It's great to hear both of your kitties have acclimated to the Litter-Robot 5! Some great news as well, you can now disable WasteID within the Whisker app, which will prevent the Litter-Robot from cycling immediately after #2 is detected! Please don't hesitate to reach out with any questions, our team is here to help!
Written by a customer while visiting Whisker
Customer Rating
5
Good purchase
on May 5, 2026
Posted by: Dale
Only problem is connecting to the Internet.
Response from WhiskerBy August 5, 2026
Thank you for sharing your review with us, Dale! We're so glad the Litter-Robot has been a good purchase for you! A member of our Customer Experience team has reached out via email to help get you connected to the Whisker app!
Written by a customer while visiting Whisker