Customer reviews from Whisker
Whisker - Litter-Robot 5 Core Accessories Bundle - White
Average customer rating
4.7
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
157
4 Stars
53
3 Stars
3
2 Stars
0
1 Star
3
Customer Reviews for Whisker - Litter-Robot 5 Core Accessories Bundle - White
Customer Rating
5
Wow!
on March 11, 2026
Posted by: Toby
This litter box is a game changer. Such little maintenance involved in the whole process. Every now and then, change out a waste bag and every now and then give the inside a good cleaning. Add a little litter every now and then. Care free and our cat absolutely loves it.
Response from WhiskerBy July 22, 2026
The litter box that just keeps on giving! We're so glad you love your Litter-Robot 5, Toby! Thanks for your review!
Written by a customer while visiting Whisker
Customer Rating
5
Great!
on March 11, 2026
Posted by: P
Got the Litter Robot to stop having to scoop (of course). Adoption was fast and easy by the original cat in the house despite being a full adult (9y/o) with very little fuss, and absolutely no trouble at all for the new 4mo kitten. Operation is quiet, smells are way down, should have bought one years ago.
Response from WhiskerBy July 22, 2026
Life without scooping is just so much better! We're so glad you and your kitties are loving your Litter-Robot, P!
Written by a customer while visiting Whisker
Customer Rating
5
Good buy
on March 11, 2026
Posted by: LOUIE ..
So far so food. Put is old litter box by it for a few days. After moving it, our cat went to the robot right away. There has been no problems and the app is a great way to monitor things.
Response from WhiskerBy July 21, 2026
We LOVE to hear that your kitties have had a smooth transition the Litter-Robot, Louie! We hope you're loving life without scooping!
Written by a customer while visiting Whisker
Customer Rating
4
Good, but missing the features of a premium product
on March 11, 2026
Posted by: Parker
This product is definitely an improvement to a normal litter box, but there are a few things that detract from the user experience.
The plastic (at least on the black model) is very prone to collecting dust/litter from daily use. You could clean the dust off in the morning and by the evening it is dusty again. Maybe the white model is better for looking clean.
I use the control-panel lock enabled to prevent my cat from pressing the buttons. However, if I want to manually cycle the robot (like after adding litter), the robot instructs you to hold the power button for 2-3 seconds to disable the lock. However, this just turns off the robot (lol).
The waste bin often fills too early. Waste piles in the center of the waste bin, due to how the waste cycle works. This pile becomes too tall for the robot to continue functioning, even though the waste bin is not completely full (you could shake the pile flat so that the sides of the bin fill). If you don't handle the pile, then you end up wasting bin liners.
Often
Response from WhiskerBy July 28, 2026
Thanks so much for your review on the Litter-Robot 5, Parker! We truly appreciate all of your feedback, as our team is always looking for ways we can improve and provide the best product possible. Thank you for choosing Whisker!
Written by a customer while visiting Whisker
Customer Rating
4
Wonderful management of multiple kitties
on March 11, 2026
Posted by: All the K.
I love our new Litter Robot 5. It was a bit of a process trying to find a non clay based clumping litter that worked well with it but now it’s working great. One complaint is it pretty consistently tells me the litter is low even when it’s basically full. I think it’s due to the litter we chose. The scale is somewhat worthless. It never registers the weight for one of our cats and consistently labels the weights of two cats wrong even though there is a 2 lb difference in their weight. We don’t notice the smell at all unlike our previous self-scooping litter box. Overall it’s the technical issues that can be improved but the functionality of actually managing the litter box is amazing. We have one kitty that is overly interested in watching the litter rotate and cycle but it is very sensitive and immediately pauses when he sticks his nose too close.
Response from WhiskerBy July 28, 2026
Thank you so much for your review! It's fantastic to hear that you've been enjoying your Litter-Robot! Though, we're so sorry to hear that you're experiencing trouble with the SmartScale! A member of our Customer Experience team has reached out via email to help here! Thank you for joining the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
5
Outstanding!
on March 11, 2026
Posted by: Russ
The litter robot 4 made our life much easier. The litter robot 5 perfected the box! Easy to maintain, clean and keeps everyone in the house happy, human and feline!
Response from WhiskerBy July 22, 2026
Hi Russ! We're thrilled to hear that the Litter-Robot 5 has given you and your kitties an even better experience! We're so glad to have you has a longtime member of the Whisker family!
Written by a customer while visiting Whisker
Customer Rating
4
Good a few kinks
on March 11, 2026
Posted by: Amy
It is a great lifesaver and takes the cleaning burden off. There are some tech glitches with the phone app, and showing inaccurate information. I'm sure those will be worked out. I am anxiously awaiting the littermate so that the litter always stays at the optimal level.
Response from WhiskerBy July 22, 2026
It's great to hear you are enjoying life without having to scoop litter, Amy! Great news, the Litter-Robot 5 LitterHopper is now available on our website here: https://www.litter-robot.com/litter-robot-5-litterhopper.html
Additionally, if you continue to see any discrepancies in the data provided by the Whisker app, please don't hesitate to reach out to out Customer Experience team at support@whisker.com, our team would be happy to assist!
Additionally, if you continue to see any discrepancies in the data provided by the Whisker app, please don't hesitate to reach out to out Customer Experience team at support@whisker.com, our team would be happy to assist!
Written by a customer while visiting Whisker
Customer Rating
5
Love it!!!
on March 11, 2026
Posted by: Just M.
Best thing ever!!! I was using 4 litter pans for 6 cats a s what a pain. The litter robot is amazing!!! We save a ton of litter, no smells and not having to scoop twice a day is great. 1 cat is scared of it so we only have 1 litter box besides the robot.
Response from WhiskerBy July 22, 2026
Woohoo! It's fantastic to hear that the Litter-Robot 5 has been such a huge help for you and your kitties, and that you're saving on litter and not longer deal with pesky litter odors! We're so happy to have you in the Whisker family!
Written by a customer while visiting Whisker