Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Book3 Pro 360 2-in-1 16" 3K AMOLED Touch Screen Laptop -Intel 13th Gen Evo Core i7-1360P -16GB Memory -512GB SSD - Graphite
Average customer rating
4.8
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
125
4 Stars
14
3 Stars
1
2 Stars
1
1 Star
3
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Book3 Pro 360 2-in-1 16" 3K AMOLED Touch Screen Laptop -Intel 13th Gen Evo Core i7-1360P -16GB Memory -512GB SSD - Graphite
Customer Rating
5
Customer service
on August 12, 2023
Posted by: Brokeboyindustry
[This review was collected as part of a promotion.] I'm trying to get my streaming up for my gaming and I'm use it to try start a business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This laptop is more than just a laptop. It would i
on August 12, 2023
Posted by: Bryo2love
[This review was collected as part of a promotion.] I could tell you a million different ways. This laptop has got me out of a Bind at work. Would spell check no, all the different drivers? You can install into it. Interest out of this world and I recommend it to any. What is everyone I know
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features!!
on August 11, 2023
Posted by: SamsungWiz
[This review was collected as part of a promotion.] I love the size! Resolution is great!
Everything about this product is worth it!
Everything about this product is worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the money
on August 11, 2023
Posted by: Asw2288
[This review was collected as part of a promotion.] I use my Samsung device for work in school I love the speed the storage capacity and the individuality of the model not a lot of people have this model and I'll talk to the new about this model The sleek look is also a good quality The only thing is that there did not make a lot of accessories for this laptop
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy!
on July 25, 2023
Posted by: MHTP
from USA
Expertise:Intermediate
I bought this for grad school in May, I think: have not stopped having problems with it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy Debra, Social Commerce, July 26, 2023
Howdy MHTP,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers liquid damage, theft and loss, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance and/or help troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Book3 360. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers liquid damage, theft and loss, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance and/or help troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Just perfect, as I wanted!
on July 4, 2023
Posted by: Bogdan
from Romania
Expertise:Expert
Everything you would want from a laptop: slim, perfect screen, performance, good battery life. You've done it samsung with this machine! Good job!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast CPU/GPU, great screen, relatively quiet
on June 22, 2023
Posted by: Han64
Expertise:Expert
I bought this laptop in May 2023. My primary use for the laptop is to teach chess online and create chess courses.
For chess analysis, I need a fast CPU and strong GPU, and for online teaching (Skype) a good camera.
What I love about the laptop: well build, great screen, fast, relatively quiet
What I do not like about the laptop:
- camera freezes on a regular basis in Skype forcing me to disconnect during my lesson and reboot
- no Windows Hello (camera) and fingerprint is seldom working so I l have to log in using a passcode
- no touchscreen
- keyboard gets dirty very easily
I hope that the camera issue gets resolved with an update of the driver.
For chess analysis, I need a fast CPU and strong GPU, and for online teaching (Skype) a good camera.
What I love about the laptop: well build, great screen, fast, relatively quiet
What I do not like about the laptop:
- camera freezes on a regular basis in Skype forcing me to disconnect during my lesson and reboot
- no Windows Hello (camera) and fingerprint is seldom working so I l have to log in using a passcode
- no touchscreen
- keyboard gets dirty very easily
I hope that the camera issue gets resolved with an update of the driver.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
You'll love it.
on June 11, 2023
Posted by: Lilly Ann
from Louisiana
Expertise:Intermediate
I've had this device for a few months. Everything runs smoothly. I love the touch screen and tablet mode. I mostly type reports for work, check emails, take meetings, and read. However, my son says it is sweet for gaming. I also purchased a mouse.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US