Customer reviews from keurig.com
Keurig - K-Crema Coffee Maker - Black
Average customer rating
4.7
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
197
4 Stars
20
3 Stars
14
2 Stars
1
1 Star
6
62%of customers recommend this product.
(
23 out of
37)
Customer Reviews for Keurig - K-Crema Coffee Maker - Black
Customer Rating
5
Winter staple
on August 25, 2025
Posted by: lakendral_1099
[This review was collected as part of a promotion.] We absolutely fell in love with this coffee maker. It is so advanced. It dispenses the coffee very quick. And the temperature is perfect. Will be using all winter
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect Coffee in Seconds!
on August 25, 2025
Posted by: katty_onopko_7683
[This review was collected as part of a promotion.] I absolutely love my Keurig coffee machine! It makes mornings so much easier — just pop in a pod, press a button, and in under a minute I have a hot, delicious cup of coffee. The machine is compact, stylish, and incredibly easy to use, even when I’m still half asleep. I also appreciate how versatile it is — whether I want a strong espresso-style cup or a lighter brew, Keurig delivers every time. It has truly become an essential part of my daily routine. Highly recommend to anyone who values both convenience and great taste!
Written by a customer while visiting keurig.com
Customer Rating
5
Super easy to setup and use
on August 25, 2025
Posted by: stank2_3834
[This review was collected as part of a promotion.] I love the convenience of this keurig coffee maker. There is basically no setup required out of the box other than removing the small pieces of tape holding the parts in place, rinsing the water canister, and running a ln empty shot through it. This machine has multiple brew options, comes out very hot, and is super consistent. I have a manual espresso machine at home and now keep this keurig next to it for when friends and family want coffee since it’s so easy to use!
Written by a customer while visiting keurig.com
Customer Rating
3
Disapponted and there was no accessible "Poor" Rat
on August 25, 2025
Posted by: katedid
Verified Purchase:Yes
I was a fan of Senseo and used it until it was off the market here. This is nowhere close to the foam I was used to. I haven't tried it for regular coffee and will probably put the machine away and go back to my old Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, August 26, 2025
We are sorry to hear that you are disappointed with your new K-Crema coffee maker. We would love the opportunity to look into any issue you are experiencing further. At your convenience, please reach out to our Consumer Care team at 866-901-2739. We are happy to help!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig Krema
on August 25, 2025
Posted by: alyssanola_9499
[This review was collected as part of a promotion.] Great size and I love seeing Keurig competing with the Italian brand coffee makers. I love that I can still use all the same k-cups I already own and can now get a creamer cup of coffee. This model has so many volume options and brews both single and double espressos.
Written by a customer while visiting keurig.com
Customer Rating
3
Crema mode could be better
on August 25, 2025
Posted by: kellym271_2692
[This review was collected as part of a promotion.] This is a neat Keurig device. I am rating this in the context of Keurig products as I personally don’t like the taste of Keurig coffee but someone in my household does enjoy it and will be the primary user. If you enjoy Keurig then I think you’ll enjoy the options this machine has between the cup sizes and Pressureinfusion technology. It can give you more variety. I thought the Crema feature was nice although I have a different Crema topped coffee maker that has a more luxurious texture of foam. I don’t know if that’s a factor of the machine or the coffee. The espresso style shots were okay but really felt more like coffee than espresso. I think the phrasing of "espresso-style" is intentional. One flaw is both on the Crema and espresso modes, at the end of the brew there are large bubbles that come out. As they pop they splatter coffee everywhere. Your countertops will never be clean. For an expensive machine I would’ve liked that to be better. You can see in my last photo included the drops of coffee on my white table. It’s alright but not flawless.
Written by a customer while visiting keurig.com
Posted by: CSMD
Verified Purchase:Yes
The expresso is perfect taste. The regular coffee taste just as good BUT depends on what type of coffee used. I use bold type which makes the espresso/coffee strong.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 26, 2025
We appreciate you taking the time to share this and we really appreciate the love! Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Surprisingly simple ... surprisingly delicious!
on August 25, 2025
Posted by: Anonymous
Verified Purchase:Yes
In spite of the few, minor hiccups in getting the order placed and shipped, the product is well worth it. This brewer is replacing my K-Supreme, and I've really enjoyed both the simplicity of using this model and the results are delicious. I'd highly recommend this brewer to anyone who's a fan of having robust, flavorful coffee with crema on top while still using regular K-Cups.
I would recommend this to a friend!
Written by a customer while visiting keurig.com