Customer reviews from keurig.com
Keurig - K-Crema Coffee Maker - Black
Average customer rating
4.7
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
197
4 Stars
20
3 Stars
14
2 Stars
1
1 Star
6
62%of customers recommend this product.
(
23 out of
37)
Customer Reviews for Keurig - K-Crema Coffee Maker - Black
Customer Rating
5
Creamy, delicious coffee!
on August 27, 2025
Posted by: tatisxm_2114
[This review was collected as part of a promotion.] This new Keurig machine makes the creamiest coffees! I love that you can use the machine to make regular coffee or use the Pressure feature to get the crema topping! I’ve tried it with several different K Cups and all of them have a yummy creamy topping, but the French roast ones that came with the machine are the best and creamiest! I also love the slim design, it takes a lot less space than my previous coffee machine!
Written by a customer while visiting keurig.com
Customer Rating
5
A creamier take on classic Keurig
on August 27, 2025
Posted by: katieb007_8193
[This review was collected as part of a promotion.] If you love the simplicity and variety of a K‑Cup system but have been craving a richer, café‑style experience at home, the Keurig K‑Crema is a delightful blend of both worlds. Here’s why it earns my recommendation:
Thanks to PressureInfusion Technology, the K‑Crema forces about 5× more pressure than standard Keurig machines to create that silky crema layer you usually only get from espresso bars. The result? A visually appealing, café‑inspired cup with a luxurious foam that elevates the entire drinking experience.
The steam that came off the cup as the machine worked along with the most delicious aroma made the experience fun. I can’t get enough of the coffee smell it gives off.
The steam that came off the cup as the machine worked along with the most delicious aroma made the experience fun. I can’t get enough of the coffee smell it gives off.
I love that you do not need special pods. Any standard K-cup works with the machine. This allowed me to experiment with my favorite K-cup pods to create a more creamier, silkier coffee.
At home, I had a Nespresso and a Keurig. Keurig because I love the K-cups, but the Nespresso was so I could have that layer of crema, the foamier drink experience. But now? I don’t need both machines as the Keurig K-Crema does it all in one machine.
It strikes a great balance between convenience and a coffee experience that feels just a bit more sophisticated. It feels like I have a little coffee shop at home (without the daily cost), which makes my mornings just that much better.
Written by a customer while visiting keurig.com
Customer Rating
5
An amazing coffee machine
on August 26, 2025
Posted by: sefikap1_7213
[This review was collected as part of a promotion.] This Keurig is just amazing. In the mornings I love a nice strong cup of coffee or just a shot of coffee for the extra caffeine and this machine has all the bells and whistles. It’s an amazing coffee machine and it looks beautiful on my counter top and doesn’t take up much space at all.
My husband is obsessed with the pressure option and has been making his own gourmet coffees which has saved us a ton of money from going to the coffee shops.
My husband is obsessed with the pressure option and has been making his own gourmet coffees which has saved us a ton of money from going to the coffee shops.
Written by a customer while visiting keurig.com
Customer Rating
5
Espresso-style coffee
on August 26, 2025
Posted by: danisblog_4786
[This review was collected as part of a promotion.] The Keurig K-Crema feels like a nice upgrade from the usual Keurig machines. What really stood out to me is the new PressureInfusion feature, which gives the coffee a layer of crema on top. It makes each cup taste smoother and look more like something you would get at a coffee shop. I was honestly surprised by the espresso-style coffee, the shot comes out with a nice foam. It also has a large water tank and the same easy setup Keurig is known for, so I have found it really convenient and simple to use, but also a clear step up in functionality compared to the older models.
Written by a customer while visiting keurig.com
Customer Rating
4
Pick between espresso or coffee!
on August 26, 2025
Posted by: haysampson_5823
[This review was collected as part of a promotion.] The pressure brew creates the creamy espresso that we know and love with the convenience of using regular pods. Best of both worlds as you can also select to brew the traditional cup of Keurig coffee. I love the machine design as it’s sleek with a convenient water tank. I deducted one star because it does tend to “spray” at the end of a pressure brew leaving some coffee spots on my counter.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I returned the K Crema after one hour of frustration trying to get it to run properly. I then bought a Keurig K Elite that works great. This is the first time in twenty years I have ever had a problem with a Keurig Coffee Maker. With the exception of the K Crema they manufacture great products.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, August 27, 2025
Hello Dennis, we’re truly sorry to hear that the K Crema coffee maker didn’t meet your expectations and that you chose to return the brewer. If you ever experience any issues with our products, our Consumer Care team is here to help. Please don’t hesitate to contact us at 866-901-2739, we’re always happy to assist.
Written by a customer while visiting keurig.com
Customer Rating
5
Crema Topped Coffee Never Tasted So Good
on August 25, 2025
Posted by: influenstervibes24_432
[This review was collected as part of a promotion.] I was so excited to try this new Keurig Crema machine. If you are a coffee lover like myself, then you will fall in love with this Keurig. There are two different ways to brew- Classic and Pressure. The PressureInfusion Technology extracts coffee flavor for crema topped coffee and expresso type shots. Classic brew is great for coffee, tea, and hot chocolate. This has a 72-ounce removable reservoir and brews six (6) different sizes (shot, double shot, 6, 8, 10, and 12 ounces). My entire home smells like a coffee shop. The coffee with crema tastes better than anything I have brewed at home.
Written by a customer while visiting keurig.com
Customer Rating
5
Versatile But Simple
on August 25, 2025
Posted by: CatherineW
[This review was collected as part of a promotion.] I love this coffee maker! It can brew anywhere from a single shot of espresso to a 12oz cup, so it’s really versatile but not overly complicated. I can’t deal with complicated before I’ve had coffee in the morning. This way I press either 2 or 3 buttons and I’m in business! It’s nice and compact, so it doesn’t take up a ton of counter space, and the well is a good size so you’re not refilling constantly. I also love that it has a handle. And I’ve really been enjoying the addition of the Crema function. Just 1 extra button gets you a frothy and creamy finish to your coffee. It’s really lovely!
Written by a customer while visiting keurig.com