Customer reviews from keurig.com
Keurig - K-Crema Coffee Maker - Black
Average customer rating
4.7
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
197
4 Stars
20
3 Stars
14
2 Stars
1
1 Star
6
62%of customers recommend this product.
(
23 out of
37)
Customer Reviews for Keurig - K-Crema Coffee Maker - Black
Customer Rating
4
Keurig K‑Crema Coffee Maker
on August 29, 2025
Posted by: daisyp50_2163
[This review was collected as part of a promotion.] The Keurig K‑Crema Coffee Maker blends cafe‑quality brewing with pod convenience, making it perfect for busy mornings or quick office coffee breaks. Its sleek, compact design fits neatly on any countertop, while the intuitive button interface and auto‑off feature add modern ease. A generous 72‑oz water reservoir lets you brew multiple cups without constant refilling, and the high‑pressure brew extracts rich flavor from each pod, delivering a silky‑smooth, crema‑licious texture on the coffee itself. The built‑in frother lets you whip up lattes or cappuccinos, though it produces only a thin layer of foam, which may disappoint those seeking a richer, velvety topping. Additionally, the high‑pressure brewing can cause coffee to splatter. Overall, the K‑Crema offers a solid mix of speed, quality, and style for anyone seeking a reliable single‑serve coffee experience without sacrificing taste.
Written by a customer while visiting keurig.com
Posted by: A guy named John
Verified Purchase:Yes
It works as advertised. Beautiful Cremma, Stronger flavor, and Hotter! It best performed with K-cup pods from Keurig. The Italian roast decaf tasted as good as the caffeinated ones. Cheaper, grocery store knock offs did not perform as well. (only one type sampled.)
Response from keurig.comBy Keurig Consumer Care, September 8, 2025
We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy brewing, John!
Written by a customer while visiting keurig.com
Customer Rating
4
Cremmmmma!
on August 29, 2025
Posted by: CarinaA
[This review was collected as part of a promotion.] Just tried the new Keurig K-Crema and it's a solid upgrade. The coffee is definitely better than the old models.
The best part is the crema, which is a nice touch for a pod-based machine.
It doesn't quite compare to a real espresso machine,
but for a quick, single-serve cup, it's pretty great.
I'd give it an 8/10.
The best part is the crema, which is a nice touch for a pod-based machine.
It doesn't quite compare to a real espresso machine,
but for a quick, single-serve cup, it's pretty great.
I'd give it an 8/10.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I expected ‘pressurized’ to be literal. (Like a Nespresso) I much prefer my Elite model! I returned the Crema being quite disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
Hello Angela, we are sorry to hear that you were disappointed with your K-Crema coffee maker. We appreciate this feedback and will make sure to pass along your feedback to the appropriate teams. If you ever need any assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The K-Crema adds a new dimension to the enjoyment of coffee! Ease of use is much appreciated while the pressure process produces the best coffee we have ever tasted.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 8, 2025
Thank you for taking time to share this feedback about the design of your K-Crema Coffee Maker coffee maker, Mike and Cindy. We appreciate the love!
Written by a customer while visiting keurig.com
Customer Rating
5
Delicious Crema Coffee Maker
on August 28, 2025
Posted by: ashleycfa18_4877
[This review was collected as part of a promotion.] This is such an upgrade from the regular Keurig coffee maker. This machine brews coffee stronger and tastes better than the regular Keurig coffee maker. The crema foam made from the new pressure button makes your coffee more into an espresso forward drink. I’m obsessed with coffee and more so espresso for lattes and I can say this makes a nice latte. I get like a quarter inch of crema using dark roast coffee. It’s foamy fluffy and not bitter and tastes great alone or with milk or dairy alternatives. This machine has multiple brew options, comes out very hot, and is super consistent. This machine is sleek and is really quiet which is a huge plus for me. I really like that you have options for crema or just regular coffee and can move the drip tray to fit your cup. Super easy to setup right out of the box. I'd highly recommend this coffee maker to anyone who's a fan of having great flavorful coffee with crema on top while still using regular k-cups.
Written by a customer while visiting keurig.com
Posted by: Richard M Colorado
Verified Purchase:Yes
We love our new K-Crema Coffee Maker as the coffee is stronger and tastes better than the regular Keurig Coffee Maker. Also the foam made with each coffee k-cup is like having a Nespresso.
Response from keurig.comBy Keurig Consumer Care, September 8, 2025
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Crema coffee maker, Richard. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Kdvb
Verified Purchase:Yes
It makes a good cup of coffee but for the Crema to be successful, you have to use dark roast and a cup that’ll fit within the top level of the cupholder… Otherwise it is a very thin level of foam that disappears within minutes. I have yet to get dark roast hopefully that makes a better Crema.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
Thank you for sharing your experience. We're pleased to hear you're enjoying the coffee, and we truly appreciate your thoughtful feedback regarding the K-Crema performance. To help maximize the amount of Crema, we recommend using a dark roast and selecting a cup that allows the drip tray to be positioned at its highest setting. These adjustments can make a noticeable difference in achieving a richer, longer-lasting Crema. We hope your next brew with a dark roast delivers the result you're hoping for. If you have any questions or need further assistance, our Consumer Care team is always happy to help at 866-901-2739.
Written by a customer while visiting keurig.com