Customer reviews from keurig.com
Keurig - K-Crema Coffee Maker - Black
Average customer rating
4.7
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
197
4 Stars
20
3 Stars
14
2 Stars
1
1 Star
6
62%of customers recommend this product.
(
23 out of
37)
Customer Reviews for Keurig - K-Crema Coffee Maker - Black
Customer Rating
5
Highly recommend!
on September 6, 2025
Posted by: halleb6_5544
[This review was collected as part of a promotion.] This keurig works amazing! The coffee tastes very flavorful and the machine is very easy to use! The water reservoir holds a good amount of water and the machine seems easy to clean. I highly recommend this Keurig coffee machine! Love it
Written by a customer while visiting keurig.com
Customer Rating
5
What an awesome machine!
on September 5, 2025
Posted by: jordinc14_5560
[This review was collected as part of a promotion.] So pleased that I was able to receive this product. I love the convenience of being able to brew a single cup of coffee. Surprisingly the coffee is also so good! I love the “pressure” function which gives you that delicious crema, as well as the water reservoir that keeps me from having to refill every morning. So easy to clean and use! 10/10
Written by a customer while visiting keurig.com
Posted by: Cindy Sam
Verified Purchase:Yes
My husband always enjoyed cafe cremes while living in Paris; he gets that from this machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
We just love hearing this! Thank you for taking the time to leave us your review! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
4
Keurig is finally elevating their coffee game.
on September 4, 2025
Posted by: katherinef110_625
[This review was collected as part of a promotion.] To be honest I never liked Keurig because it always tasted watered down. I really like the double shot on this machine. It came out hot but not scolding hot which is important. It seems of solid material and cleans and wipes down easily.
Written by a customer while visiting keurig.com
Customer Rating
3
Solid machine overall, but espresso style shots ar
on September 4, 2025
Posted by: tenikas1_3662
[This review was collected as part of a promotion.] I was so excited to test out the Keurig K-Crema single serve coffee maker, but it honestly wasn’t quite everything that I hoped it would be. As a typical iced latte drinker, the main appeal of this machine for me was the ability to pull “espresso style” shots. Unfortunately, when using the shot or double shot brew options the shots yielded a lot more liquid than a standard espresso shot and tasted watered down. Hopefully that is something that can be adjusted with future versions of this model because it still made such nice Crema (the thick layer of foam on top of the shot) and the standard coffee brewing features all function wonderfully, as expected.
Written by a customer while visiting keurig.com
Customer Rating
4
For everyday use, it’s sleek, easy to clean, and a
on September 3, 2025
Posted by: demetrak_8619
[This review was collected as part of a promotion.] This machine makes a really smooth, café-style cup with a lovely crema finish, and I love that the adjustable cup height keeps blacks past to a minimum. It’s also more versatile than I expected - you can make coffee, tea, lattes, cocoa, and even refreshers with just a button.
That said, I’m not giving it five stars because the latte feature doesn’t creaste the same level of crema or foam I get from my Nespresso machine. It’s convenient, but not quite at the same barista level..
Written by a customer while visiting keurig.com
Customer Rating
3
Brews slightly darker but not worth changing.
on September 3, 2025
Posted by: Jungleu
Verified Purchase:Yes
It brews a slightly darker cup of coffee than my old Keurig. I assume it’s because the 5 water injectors extract more coffee from the pod. The “crema” is nice but not worth spending the money. I was looking for something that would give me yummy coffee without having to go to a coffee place. This isn’t it. I will continue looking for something else.
I do like the water reservoir with the handle. It is easier to refill.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Customer Rating
5
Fast, flavorful, and frothy
on September 3, 2025
Posted by: amandaf627_5925
[This review was collected as part of a promotion.] The Keurig Crema has completely upgraded my mornings by giving me smooth coffee with a creamy finish that feels like it came from a café, all in under a minute.
Written by a customer while visiting keurig.com