Customer reviews from keurig.com
Keurig - K-Crema Coffee Maker - Black
Average customer rating
4.7
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
197
4 Stars
20
3 Stars
14
2 Stars
1
1 Star
6
62%of customers recommend this product.
(
23 out of
37)
Customer Reviews for Keurig - K-Crema Coffee Maker - Black
Posted by: ceginnc
Verified Purchase:Yes
very happy with this coffee maker, love having the pressure option in a smaller machine! never wanted to mess with the size and extra work of a cappuccino machine, but this provides a quick and convenient resemblance.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 15, 2025
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Scott J
Verified Purchase:Yes
Overall I've been very pleased with the performance of the K-Crema. It's been reliable, simple and reasonably quiet to operate, and produces a consistent cup of coffee from everyday K-Cups. I always use the 8oz pressurized setting, which does not produce a strong "crema" layer but does seem a bit nicer in smell and flavor than the standard process (I replaced an older Breville model). In fact, my only disappointment is in the head piece build quality, which at this price point should have been all metal and very sturdy, given it's the part you interact with every use. Instead, it's mostly plastic, a bit flimsy, and feels like a weak link in an otherwise well-built machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 15, 2025
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I had really high hopes for this coffee maker, combining the technology of Nespresso and Keurig into a single coffee maker. The crema produced is minimal and there are no controls over the strength or temperature when brewing a K cup. The one positive is that I like the auto shutoff immediately upon brewing. With the cost of this machine, they should have included more functionality over the brew process.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Hi, thank you for sharing your review with us. We value your feedback and will be sure to share it with our quality and engineering teams.
Written by a customer while visiting keurig.com
Customer Rating
5
So happy with this!
on September 10, 2025
Posted by: jenineb1_3068
[This review was collected as part of a promotion.] The K-Crema Keurig is brewing perfection!
Ilove that there are 6, 8, 10 & 12 oz. options! I am loving the pressure setting which I used in this video, but so nice to have a classic option too! So happy to have this in my home!
Ilove that there are 6, 8, 10 & 12 oz. options! I am loving the pressure setting which I used in this video, but so nice to have a classic option too! So happy to have this in my home!
Written by a customer while visiting keurig.com
Posted by: FranPaul
Verified Purchase:Yes
The froth the machine is making is very minimal even with the pressure setting. It does not look like what it shows on the picture.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
We are sorry to hear this. Our Consumer Care team can assist. Give them a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: TCTC
Verified Purchase:Yes
We have had this machine for a few weeks and have liked it a lot. Classic k cup functionality plus a pressure mode that adds some crema, especially with darker blends, stronger extraction.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 19, 2025
We love hearing this! Thank you for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Love it
on September 9, 2025
Posted by: crystalr179_9291
[This review was collected as part of a promotion.] I LOVE this new Keurig. It heats up quickly and makes coffee pretty quick as well. It is not very noisy. You can choose any size between four and 12 ounces. They have an option for an extra shot and they also have an option called pressure which adds like a little foam on top of your coffee or cappuccino latte whatever you’re drinking very easy to make a very good. I do have to warn you that it has a different spikes on the top of it so if you get them refillable Keurig pods, you’re gonna have to get ones to match that one
Written by a customer while visiting keurig.com
Posted by: Mo Rosenbaum
Verified Purchase:Yes
It's a gimmick and not worth the money. The bubbles disappear within a few minutes and regardless whether it is pressurized or not the coffee tastes the same as the coffee that hasn't been brewed with the air bubbles from the extra pressure at the end. I wouldn't't recommend it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
We're sorry to hear that this has been your experience. Your satisfaction is important to us and we look forward to resolving this issue for you. Please don't hesitate to reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com