Customer reviews from keurig.com
Keurig - K-Crema Coffee Maker - Black
Average customer rating
4.7
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
197
4 Stars
20
3 Stars
14
2 Stars
1
1 Star
6
62%of customers recommend this product.
(
23 out of
37)
Customer Reviews for Keurig - K-Crema Coffee Maker - Black
Posted by: ProfessionalCoffeeDrinker
Verified Purchase:Yes
We enjoy it. Even bought a frother. Our coffee is light and fluffy we love it.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 10, 2025
We’re so glad to hear that you’re enjoying your new K-Crema coffee maker! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I drink dark magic it's a bold coffee but not harsh the cream machine makes it silky smooth an airy
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We're so glad to hear that you're enjoying your favorite beverage with the K-Crema coffee maker! Thank you for sharing your review and feedback Jeffrey!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Best Keurig yet! I can not believe how easy this coffee maker is to use, how delicious the same old coffee pod is, and how good it tastes with a little ½&½ in it! Great news? I put in a pod and there is no waiting. No selecting anything. No connecting to the internet. No wasted time. I chose my coffee size and pressure, and every time I put a pod in, it immediately flashes those choices, I push the K and POW it brews coffee! The coffee is slightly sharper, more tasty. The foam is delicious. I’m thinking I will try hot frothed milk in it next. And, as a bonus, it’s hotter than any Keurig pot I’ve used to date, and that’s a LOT of them!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We just love hearing this! We're happy to learn that you're enjoying the ease of use with the K-Crema coffee maker. Thank you for taking the time to share your feedback. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Makes Every Cup Feel Special
on September 21, 2025
Posted by: KristenG
[This review was collected as part of a promotion.] If you love a café-style coffee at home, this machine is a game changer. The Keurig K-Crema makes the silkiest, golden crema that honestly feels like a coffee shop treat without leaving the house. I love how easy it is—just pop in any K-Cup pod and press the “Pressure” button for a rich, bold cup topped with crema. When I want something more classic, the “Classic” mode still gives me smooth, full-bodied coffee (and it even works for tea or cocoa). It’s compact, super easy to use, and every cup tastes indulgent. Definitely makes my mornings feel a little more special!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Love this machine makes the best coffee will recommend it
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 19, 2025
We love hearing this! Thank you for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
4
Crema, yup. Keurig selection and price, winner.
on September 16, 2025
Posted by: Michael Victor
Verified Purchase:Yes
Crema. Lets face it, that's what takes a regular coffee to the next level without the headaches of a frother and calories and sensativities that milk brings. Nespresso had me at crema. Now I jumped back to Keurig. Is it a 5, am I in love, no. Do I still miss my Nespresso. Sure. But am I sticking with my new Keurig Crema, absolutely. Unit was super simple to setup, but that's really not surprising or why you are reading this. The crema feel is there but not at quite the density of a Nespresso. But then again, it should and does vary by the pod. Between that and the at least half or more off the price of a single pod, that's a huge difference maker and why I will stay and enjoy experimenting with the large library of pods Keurig has to offer.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 19, 2025
Thanks for the kind words. We're glad to hear about how much you are enjoying your coffee maker, Michael!
Written by a customer while visiting keurig.com
Posted by: Hill Country Dave
Verified Purchase:Yes
Arrived late with no explanation; not great since I was using borrowed coffee maker after my previous Keurig Supreme quit working. Makes pretty good coffee as long as you use Dark Roast only. Lighter roasts had very little to no "crema". On our favorite dark roasts, the crema was okay (not great compared to Nespresso), and flavor was actually very good! Unfortunately cannot use your favorite coffee grounds as none of the reusable pods work with this machine. Suggest waiting until this machine is "ready for prime time"!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 17, 2025
Thank you for taking the time to share your feedback regarding your coffee maker. We’re sorry to hear it didn’t meet your expectations and will be sure to share your comments with the appropriate team. If you ever need assistance with any of our products, please don’t hesitate to contact our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
5
Great machine with horrible buying experience
on September 15, 2025
Posted by: Espresso maniac
Verified Purchase:Yes
The K-Crema makes great coffee. I have owned many Keurig coffee makers over the years and this one is the best. I really appreciate the improved brewing times versus the older models. The only thing holding back this machine is the ABSOLUTELY HORRIBLE Keurig website/experience, their deceptive new 'gotcha' discount coffee maker offers (read the fine print), and then when you register your new machine they offer you 50% off kcups - but never give you a discount code.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Thank you for taking to the time to share this feedback with us. We love that you are enjoying all the new features of your K-Crema coffee maker. We are sorry to hear that you experienced an issue with registering your brewer. Our Consumer Care team will be happy to look into this further for you, please give us a call at 866-901-2739. We are happy to help!
Written by a customer while visiting keurig.com