Customer reviews from keurig.com
Keurig - K-Crema Coffee Maker - Black
Average customer rating
4.7
(238 Reviews)
Rating breakdown 238 reviews
5 Stars
197
4 Stars
20
3 Stars
14
2 Stars
1
1 Star
6
62%of customers recommend this product.
(
23 out of
37)
Customer Reviews for Keurig - K-Crema Coffee Maker - Black
Posted by: Disappointed 2025
Verified Purchase:Yes
Very slow and taste is not what expected, regret purchase and a loyal Keurig user
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
We understand your frustration and apologize for your inconvenience. Please call our Consumer Care team at 866-901-2739. We will be more than happy to help resolve your issue.
Written by a customer while visiting keurig.com
Customer Rating
4
Convenient machine for everyday use
on October 12, 2025
Posted by: yenl26_9736
[This review was collected as part of a promotion.] One thing I like about this model is that it comes with an espresso function, which makes it even more versatile and perfect for someone like me who can’t start the day without a good dose of caffeine. It’s great to have a machine that can handle both regular coffee and espresso without needing separate equipment. The design is user-friendly, and it doesn’t take up too much space on the counter, which is another plus.
That said, the only thing I’m not completely satisfied with is that the espresso isn’t as strong or rich as I’d prefer. it’s decent, but I wish it packed a bit more intensity and crema. Still, considering the convenience, ease of use, and the overall performance, I’d say it’s a very good machine for everyday use.
Written by a customer while visiting keurig.com
Customer Rating
5
Great
on October 11, 2025
Posted by: khadijam25_1134
[This review was collected as part of a promotion.] I’m really happy with my Keurig coffee machine. It’s convenient and brews a hot, fresh cup of coffee in just minutes. I love trying different pod flavors, and it’s perfect for busy mornings when I need my coffee . It’s easy to clean and doesn’t take up much space on the counter. Definitely a great choice for anyone who wants quick and tasty coffee at home. Love my new coffee machine.
Written by a customer while visiting keurig.com
Customer Rating
5
Very sleek and quiet
on October 11, 2025
Posted by: jessieb27_2792
[This review was collected as part of a promotion.] I loved trying this machine with the free la columbe coffee as a bonus. I got the sleek black color which will blend with any of my decor. It works well and is quiet
Written by a customer while visiting keurig.com
Customer Rating
5
I love it
on October 11, 2025
Posted by: NinaM
[This review was collected as part of a promotion.] This coffee machine is an amazing product.
Let’s start with how convenient it is to use
it makes coffee very quickly and quietly.
With just one press, your coffee is ready in seconds.
Another great thing is its compact size,it doesn’t take up much space in the kitchen.
Overall, I’m pleasantly surprised by how fast and efficient it is. It’s perfect for mornings when you’re in a rush and don’t have time to make coffee.
10/10!
Let’s start with how convenient it is to use
it makes coffee very quickly and quietly.
With just one press, your coffee is ready in seconds.
Another great thing is its compact size,it doesn’t take up much space in the kitchen.
Overall, I’m pleasantly surprised by how fast and efficient it is. It’s perfect for mornings when you’re in a rush and don’t have time to make coffee.
10/10!
Written by a customer while visiting keurig.com
Customer Rating
5
A compact coffee machine.
on October 11, 2025
Posted by: ellaf92_3068
[This review was collected as part of a promotion.] A compact coffee machine. Very stylish, beautiful design. Easy to use, everything is simple and clear. There is a water tank, which is easy to wipe clean when dirty. The capsules come in different flavors. The coffee is aromatic and delicious, no worse than in a coffee shop. I'm so glad I have it ❤️. I really love coffee, but now that I have this coffee machine, I'm the happiest person in the world. The price is affordable.
Written by a customer while visiting keurig.com
Customer Rating
5
The best Keurig machine I’ve ever owned!
on October 11, 2025
Posted by: juliac488_1831
[This review was collected as part of a promotion.] I’m so impressed with K-Crema coffee maker by Keurig. Before I had a regular Keurig machine and I was happy with it. I didn’t realize what I was missing out on. K-Crema literally takes my coffee making skills to the next level. This machine is so versatile, I can make coffee, cocoa, espresso shots and tea at the touch of the button. Coffee texture tastes so smooth and rich with new K-Crema technology. It’s so easy and fast, especially during the busy mornings. This coffee maker is a must-have! It comes with a large 72 ounce water reservoir and 4 cup size selection. Now I can make even 12 ounces of coffee. It’s comparable with any K-Cup pod. I’m giving this coffee maker 5 stars! If you love convenience of Keurig, you’ll love K-Crema. It’s an amazing value for a such versatile machine.
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing
on October 11, 2025
Posted by: medinaf1_7863
[This review was collected as part of a promotion.] I love this coffee machine! It works wonderful! I love the espresso option. Its sleek and not too bulky. The coffee in the box was very tasty! If you are looking for a new coffee maker this is your go to
Written by a customer while visiting keurig.com