Customer Reviews for Contigo - Cortland Chill Stainless Steel Water Bottle - Spirulina
Customer Rating
4
So close, but not quite perfect
on March 19, 2026
Posted by: Rss1
I love everything about this product, I love the auto seal lid. I love the flip cover where my mouth drinks the water. I love that it keeps my water cold for a long time. The only resign I am giving it four stars is simply because it is too large at 24 ounces. If this water bottle came exactly as is in a 20 ounce size, where it didn’t fall out of my backpack it would be perfect.
I love the Autoseal feature that only Contigo makes apparently. Il purchased close to two dozen of these over the last 15 years.as long as you don’t throw the bottle carelessly, it’ll last forever. However, I need it to receive an AirTag so I can track of the bottles I bought, I’d say I’ve lost nearly a dozen. I take it everywhere for hydration.
Hate the mouth feel of the 2.0, please bring back the original lid design (but easy to clean). I love my Contigo but cannot get around this new design and am going to have to get an owala :(
No, I would not recommend this to a friend.
Response from gocontigo.comBy Contigo Care, January 14, 2026
Hello,
Thank you for your feedback. We’re sorry to hear the 3.0 lid didn’t meet your expectations and that the new design affected comfort and seal performance. We appreciate your loyalty to Contigo over the years and your detailed input—it helps our team evaluate future improvements. If you have any additional concerns or need our assistance, please don't hesitate to reach out to us directly via Contact Us form on our website so we can address these issues.
The lid design is second to. One and unable to be replicated. It’s what makes the cup, imo. It also does a pretty good job keeping my drinks cold all day. I’ve been continuing to purchase since it was brought to market. West Loop or Courtland. Just good product
Contigo steel water bottles used to be the best you could buy. Recent purchases dent very easily and lid is very difficult to clean resulting in mold.
No, I would not recommend this to a friend.
Response from gocontigo.comBy Consumer Care, September 10, 2025
Hello Lulus, We’re sorry to hear about your experience with recent Contigo® Cortland Chill 2.0 bottles and understand your concerns regarding dents and cleaning challenges. Our bottles are crafted from high-quality stainless steel, but we know that everyday use can sometimes result in dents, and the lid design can be tricky to clean thoroughly. Your feedback is valuable, and we’ll share it with our product team as we continue working to improve durability and ease of cleaning for our water bottles. If you need any help or have questions, feel free to contact us at https://www.gocontigo.com/support/contact-us, call 1-888-262-0622, or chat with us live. We’re available Monday to Friday, 9 AM to 5 PM ET. Thanks again! —Contigo Consumer Care
I have several of these water bottles. I worked HVAC with a lot of the equipment on roofs of buildings. Even with exposure to sunlight, they would keep my water cool all day, even until the next morning. Even after retiring, I still use them for my daily water consumption with no problems at all. I would heartily recommend them, especially to someone working outdoors. I live in AZ so we do get some heat during the summer.