Customer reviews from Case-Mate
Case-Mate - Magnetic Card Holder for MagSafe - Sparkle - Multicolor
Average customer rating
2.5
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
3
4 Stars
0
3 Stars
3
2 Stars
6
1 Star
4
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for Case-Mate - Magnetic Card Holder for MagSafe - Sparkle - Multicolor
Customer Rating
3
Hard to remove cards
on September 29, 2022
Posted by: Anonymous
I like the case for convenience but even with the three card capacity it is very tight and hard to get cards out. Usually have to pull off and use back slide hole to help pull out.
Written by a customer while visiting Case-Mate
Customer Rating
2
Very cute, but does not stay on
on June 13, 2022
Posted by: CHayes
I was very excited. I ordered the Twinkle Stardust phone case and matching MagSafe Cardholder. Originally, I was sent the complete wrong case, so I had to have it exchanged. Thankfully the replacement delivered pretty quickly, however, the MagSafe cardholder does not stay on the case. So very disappointed. I wish I would have read the reviews. Maybe I'll try a different one (that won't match but oh well) and see if it stays on better, otherwise, I'll just send all of it back. Crossing my fingers.
Response from Case-MateBy TR Wilhoit, June 14, 2022
Hello!
Thank you for your feedback! We're so sorry to hear this, and we will let our Product team know about these issues with the magnet strength! Our awesome Customer Service team would be glad to assist with a replacement item for you though. Please reach out to them by chat or email at support@case-mate.com!
Kind Regards,
Case-Mate Team
Thank you for your feedback! We're so sorry to hear this, and we will let our Product team know about these issues with the magnet strength! Our awesome Customer Service team would be glad to assist with a replacement item for you though. Please reach out to them by chat or email at support@case-mate.com!
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
2
Cute but not ideal
on June 7, 2022
Posted by: Moni
Compared to the Apple Card case this one is way thicker. The chunky glitter also feels uncomfortable. I thought it would be smooth and slick. But this probably would go smoothly in my pocket
Response from Case-MateBy TR Wilhoit, June 8, 2022
Hi Moni,
Thank you for your feedback! We will let our design team know about your concerns with the glitter on the case. If you ever have any issues, please reach out to our team at support@case-mate.com!
Kind Regards,
Case-Mate Team
Thank you for your feedback! We will let our design team know about your concerns with the glitter on the case. If you ever have any issues, please reach out to our team at support@case-mate.com!
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
1
Unfortunately not what I was expecting
on May 28, 2022
Posted by: Ana C.
This case does not stay on my MagSafe case, it unfortunately slides right off and I do not trust keeping my cards in it.
Response from Case-MateBy TR Wilhoit, May 31, 2022
Hi Ana,
Thank you for your feedback! We're so sorry to hear about these issues. This does not sound normal! Please reach out to our Customer Service team for assistance at support@case-mate.com.
Kind Regards,
Case-Mate Team
Thank you for your feedback! We're so sorry to hear about these issues. This does not sound normal! Please reach out to our Customer Service team for assistance at support@case-mate.com.
Kind Regards,
Case-Mate Team
Written by a customer while visiting Case-Mate
Customer Rating
2
Very cute, but comes off too easily
on March 17, 2022
Posted by: Corinne
It’s really cute and I’d love to use it more, but the magnet is so weak it comes off the phone too easily. I’m worried it’ll fall off and I won’t realize until it’s too late.
Response from Case-MateBy TR Wilhoit, April 19, 2022
Hi there,
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into with this card holder. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for further assistance.
Kind regards,
Case-Mate Customer Service
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into with this card holder. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for further assistance.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate
Customer Rating
1
Doesn't stay on.....
on November 9, 2021
Posted by: Michelle S.
I have the casemate magsafe case to go with this and this wallet doesn't stay on it for anything. It's super cute but even the slightest touch makes the wallet fall off. When I put it in my jacket pocket it falls off, when I hold it in my hand, it falls off. It's useless and I'm probably going to lose it because it falls off so easily. Super disappointed in the Casemate products.
Written by a customer while visiting Case-Mate
Customer Rating
3
Cute but not very practical
on November 5, 2021
Posted by: Shirley B.
Bought to match the case. Large enough to hold a driver’s license and one credit card or some cash. Very stiff. Magnet is not very strong.
Written by a customer while visiting Case-Mate
Customer Rating
2
Not ver magnetic
on October 23, 2021
Posted by: Anonymous
It looks cute- but its not very magnetic. Slides off very easily.
Response from Case-MateBy TR Wilhoit, November 16, 2021
Hi Emily,
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for a replacement or return.
Kind regards,
Case-Mate Customer Service
We appreciate your feedback about your experience, and we'll be sure to let our design team know about the troubles you ran into. The good news is, we have a great warranty, please reach out to us at support@case-mate.com for a replacement or return.
Kind regards,
Case-Mate Customer Service
Written by a customer while visiting Case-Mate