Customer Reviews for OhSnap - Snap Magnetic Grip Phone Grip and Stand - Ultra-Thin, Fits Any Phone, Supports MagSafe Charging - Obsidian Black
Customer Rating
2
Detached arms
on March 1, 2024
Posted by: Ricardo Jr. Lequin
One of the 4 arms for the grip got detached. I tried fixing it on my own but the glue on the magnets are too high for it to be squeezed in between my phone and the grip. I had to remove those and relied solely on the grips magnetic capabilities. From time to time the arm still gets detached.
Works reasonably well for my iPhone 14. Not the best for my iPhone 13 Pro Max. Charging would frequently disconnect and reconnect (same charger that works well with the iPhone 14). Not sturdy/strong enough to use as a stand in horizontal or landscape orientation; the phone falls over.
So while I love the fact that it is thin and works great as a kickstand, the wireless charging capability leaves something to be desired. I’ve tried numerous different wireless chargers, ensuring the Snap4 was placed correctly, it just wouldn’t work so I’ve had to resort to plugging it in each evening so I don’t feel like it’s a win for me.
I have followed your instructions on how to install the grip but it keeps coming off when taking the phone off a magnetic surface. I have replaced the adhesive and the problem continues to happen.