Customer reviews from ohsnap.com
OhSnap - Snap Magnetic Grip Phone Grip and Stand - Ultra-Thin, Fits Any Phone, Supports MagSafe Charging - Obsidian Black
Average customer rating
3.7
(5,742 Reviews)
Rating breakdown 5,742 reviews
5 Stars
2,620
4 Stars
919
3 Stars
799
2 Stars
642
1 Star
762
61%of customers recommend this product.
(
2,159 out of
3,544)
Customer Reviews for OhSnap - Snap Magnetic Grip Phone Grip and Stand - Ultra-Thin, Fits Any Phone, Supports MagSafe Charging - Obsidian Black
Customer Rating
5
Warranty Replacement
on October 29, 2024
Posted by: Justin H.
from US
I recently had a failure of some of the connecting plastic for the pop out. I reached out via email for a replacement and they took care of me right away. I think I had the new replacement in hand the next week. I will never use another phone holder (unless they drop a new upgrade!)
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com
Customer Rating
1
Failed on both counts.
on October 29, 2024
Posted by: Gayl C.
from US
The grip as a kickstand is not working at all. It’s tiny. Don’t promote it as such. Very misleading advertising. Using it to charge via “MagSafe” does not work with my Casetify case. It would make sounds like it was working and then not working. I saw once I got the product a disclaimer that it might only work with certain thinner cases. You failed to note that in your promotional video. Speaking of, that was one of the most cleverly done product videos I’ve seen. Kudos for the creativity. Your goal was to say it worked better than any other options and it literally did everything. I was convinced. BUT IT IS FALSE ADVERTISING.
No, I would not recommend this to a friend.
Written by a customer while visiting ohsnap.com
Customer Rating
1
disappointed
on October 29, 2024
Posted by: Allison M.
from US
i had the old grip 3, and i swear that thing lasted for about a year or so. since luxe came out, i decided to get an upgrade. once it got mailed and shipped, i install it. the first thing that happened was that the actual inner holder broke off from the magnet. now, I had to supe glue it back on to the magnet (which lost its ability to rotate, which was a huge selling point for me.) the fix lasted only for about 2 days, until the whole thing just popped off constantly. unfortunately, i had to use the replacement from my grip 3, which I presumed that it had a stronger grip, and i was right. about 5 months later, the entire luxe grip just kept ripping off of the adhesive sticker. now all that's left is the adhesive from the grip 3.i was satisfied with the quality of the old grip, but im surprised that this new version was more of a downgrade.
No, I would not recommend this to a friend.
Written by a customer while visiting ohsnap.com
Customer Rating
5
Genuinely good product
on October 28, 2024
Posted by: Madeline S.
from US
I have this a shot since the old popsocket I was using before fell apart. Even though I thought it was kind of expensive, it was well worth the money. Being able to just stick my phone to anything magnetic (like the fridge or my desk backdrop) is crazy useful. Also the fact that it can twist/spin means that the phone can move slightly towards my thumb when I try to reach across the screen one handed. Rated comfort a 4 because the plastic legs can be a teeny tiny bit scratchy on my finger but it’s not really a problem. Also I don’t see how the engineers/designers could fix that since they’re trying to keep the whole model light and flexible and durable.
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com
Customer Rating
4
My oh snap
on October 28, 2024
Posted by: Judith J.
from US
I loved my first snap grip. When it broke I replaced with this one. Either my fingers are swelling more than before or it is slightly tighter but it doesn’t feel as comfortable. I do have arthritis so I appreciate the security it provides. Best of all I like that it doesn’t get in the way of magnetic charging.
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com
Customer Rating
2
Not bad
on October 28, 2024
Posted by: William C.
from US
Really cool idea, love the concept and the features. Second day I had it one of the interlocking legs bent the wrong way and now it does not sit flat. Not very durable but cool product.
No, I would not recommend this to a friend.
Written by a customer while visiting ohsnap.com
Customer Rating
5
Like the design
on October 28, 2024
Posted by: Philip P.
from US
Great design. Convenient and thin enough to work with most mounts.
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com
Customer Rating
5
Love it
on October 27, 2024
Posted by: Beth P.
from US
I was worried based on some of the reviews I read, but I love it. I have had this now for 6 months. I love playing with it constantly, and even though it looked a little cheap, it’s held up pretty nicely...and I fidget with it ALL the time. I can stick it to anything metal, and I bought the car mount, which has been perfect. It’s small enough not to take up a lot of space, but strong enough not to throw my phone even on those bumpy country roads I drive on most of the time. Ever since I bought the iPhone 15 Pro Max, my other phone mount was unable to handle the weight and would throw my phone on the floor frequently. I’m about to invest in the charger because mine does not work with the case and the snap grip, so I do have use a cord to charge my phone right now. Based on the quality of the other two pieces I purchased in the spring, I’m not too worried about it.
I would recommend this to a friend!
Written by a customer while visiting ohsnap.com