Customer Reviews for OhSnap - Snap Magnetic Grip Phone Grip and Stand - Ultra-Thin, Fits Any Phone, Supports MagSafe Charging - Obsidian Black
Customer Rating
1
Do not buy the Snap Grip 5
on November 28, 2025
Posted by: Ralph B. I.
from US, United States
I just received my Snap Grip 5 and it is inferior to the 4 that magnet that connects it to the phone stands or wireless charger is so weak it barely stays on. I’m afraid to even attach it to he mount in my car because I'm certain it would just fall off going around a sharp turn or if I need to hit the brakes really fast. Definitely will return this product and go back to the 4,
I have used these grips since the 2nd version and have loved them. They kept getting better until this 5th version. My 4 sticks perfectly to my fridge, but this one slides down. I bought the wireless charger, too. It works with my 4 but not the 5. The 5 also pops off my phone too easily and I'm not comfortable using it to hold my phone anywhere except sitting still. I would buy another 4 if I could find one but this one is awful.
Did not fit my fingers. Did not work with my case. Just plain did not like it. Only put one on the review because it required a response. Would be zero for me.
Wireless charging does not work with adapter ring (grip removed), support refuses to help
on November 28, 2025
Posted by: Aaron D.
from US, United States
My phone had no issue charging wirelessly on my Pixel Stand. I understand the Snap 5 does not support charging through the grip, but with only the adapter ring installed, my phone does not charge wirelessly. I have been working with support for over a week, but they keep sending canned responses about charge-through, even though that's not what I'm having an issue with. Cannot recommend this product if you do not have magsafe or if you ever think you may need support.
Great design and quality. I've had it for about a month and it's what I wanted. One thing, wish It would change in the car slot charger, but it's simple enough to remove.
I waited many weeks for this. I even had to go to you before I received this item. I am not overly impressed with it and would not call it the BEST! I am not impressed with th kickstand. I have a hard time getting my phone to stand with it. Will probably not buy any other product from you.
I really like how thin the snap grip is and that you can use any MagSafe device. Just wish it was more stable when using vertically. When I’m watch TikTok videos, I have to keep adjusting my phone so it doesn’t fall over. Also, I’ve dropped my phone a couple times and the snap grip popped off, but it was protected my the snap case. This could be user error so any suggestions, I’m willing to take.