Customer Reviews for OhSnap - Snap Magnetic Grip Phone Grip and Stand - Ultra-Thin, Fits Any Phone, Supports MagSafe Charging - Obsidian Black
Customer Rating
1
Worst upgrade ever!
on February 24, 2026
Posted by: Russell
from US, United States
I've been here since Gen 1, and Gen 5 is the worst. It hardly sticks to magnetic surfaces the same; the snap charger barely holds it, and barely charges, and custom support won't help, just return and refund. Not the level of help I've grown to love about ohsnap. This is the worst upgrade you have had and might have sealed future buys from my whole family and me. I'm not the only one who is very disappointed. We will be sharing this review around.
I really love how strong the magnet grip is on my phone, but the actual stand/handhold is so flimsy. It is tough to get it to keep the phone standing up vertically, and the connecting plastic is extremely tenuous.
First one I had a year and was great. New phone so got a new case from here and a new grip. Phone case is peeling in less than a month and the grip broke (was replaced ) but overall really disappointed with quality socially at this price point.
Great product! Strong enough to hold my giant S 25 ultra to the weight machine. This is my second one. The first one somehow got lost. I love the thinness and the magnet's strength. It is a bit overpriced.