Customer reviews from xerox.com
Xerox - B305/DNI Multifunction Printer - Monochrome
Average customer rating
3.2
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
5
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Xerox - B305/DNI Multifunction Printer - Monochrome
Customer Rating
1
Never scanned now just used to print envelopes
on August 19, 2026
Posted by: Shelley
from Macon Georgia
I bought this printer in 2024. The scanner never worked, my printer was one of many that came without the software to perform a scan, due to Xerox working to fix the issue, they would not provide a replacement. I ended up having to purchase a stand alone scanner.
The printer itself worked well for about a year, after which numerous paper jams through out the day has rendered it useless, other than envelopes which it happily prints. It is now just a dedicated envelope printer. Needless to say, I had to purchase different printer, not a Xerox.
The printer itself worked well for about a year, after which numerous paper jams through out the day has rendered it useless, other than envelopes which it happily prints. It is now just a dedicated envelope printer. Needless to say, I had to purchase different printer, not a Xerox.
Response from xerox.comBy Xerox Customer Support, September 11, 2026
We apologize that you are experiencing issues with your Xerox B305 device. We would be happy to assist and have reached out to you via the contact information provided with your review.
If you need additional support, feel free to contact us at 800-835-6100 option 1, 1. We look forward to working with you.
If you need additional support, feel free to contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
4
B305
on July 30, 2026
Posted by: B305N
from Elklhart, IN
I love the scan and copy features on the B305. The unit is more compact the my old Phaser 3610 but it does not hold an entire ream of paper in the supply drawer. I find that to be it's only disadvantage
Written by a customer while visiting xerox.com
Customer Rating
5
XEROX IS THE BEST
on February 11, 2026
Posted by: 1075
from DEWEY, AZ
All our printers are Xerox. We have 11 in our office, no other brands allowed.
Written by a customer while visiting xerox.com
Customer Rating
1
Quality is horrible
on May 27, 2025
Posted by: JMCG
from Fairport NY
Copy quality is embarrassing low, can not recommend this product, quality control appears to be non-existent. Black lines appear on copies.
Response from xerox.comBy Xerox Customer Support, July 17, 2025
We apologize that you are experiencing problems with your Xerox B305 device. We would be happy to help you resolve these issues and have reached out to you via the contact information provided in your review.
You can also call us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also call us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
1
Pofl
on March 2, 2025
Posted by: Lojz
from Koper
[This review was collected as part of a promotion.] Popolno sranje od tiskalnika, ne dela obojestransko, zatika se 80g papir, popolen drek
Response from xerox.comBy Xerox Customer Support, March 5, 2025
We apologize that you are experiencing issues with your Xerox B305. We would be happy to assist and will be reaching out to you via the contact information provided with your review.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also contact us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
1
It doesn't work
on September 9, 2024
Posted by: Not working
from Milwaukee, WI
I took it out of the box a week ago and it still doesn't work. I want to return it.
Written by a customer while visiting xerox.com
Customer Rating
5
Best printer I have ever own.
on July 15, 2024
Posted by: Recondo
from Colorado Springs, CO
[This review was collected as part of a promotion.] I bought this printer with a discount because the cover in the back won't closed. However, there was nothing wrong with it. The cover won't closed because someone inserted a small screw on one side and so the cover won't fit. Ha, Ha, I made out with a savings of over $600.
Written by a customer while visiting xerox.com
Customer Rating
5
Great MFP
on July 8, 2024
Posted by: Moncks Corner
from SC
[This review was collected as part of a promotion.] It's a great product for small business, very easy to setup
Written by a customer while visiting xerox.com