Customer reviews from lenovo.com
Lenovo - 15.6" Laptop Urban Sleeve Case - Black
Average customer rating
4.7
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
102
4 Stars
27
3 Stars
2
2 Stars
1
1 Star
3
97%of customers recommend this product.
(
99 out of
102)
Customer Reviews for Lenovo - 15.6" Laptop Urban Sleeve Case - Black
Posted by: Milol
Verified Purchase:Yes
(This review was collected as part of a promotion.) Very soft and good quality. Got it on sale for a good price
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: UK Industrial Designer
Verified Purchase:Yes
(This review was collected as part of a promotion.) It looks great and is well made, very soft inside, nice functional handle and fancy logo
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ricky123
from Quebec
Verified Purchase:Yes
(This review was collected as part of a promotion.) It is very useful to protect your laptop and very compact.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Customer Rating
5
Perfect fit for 15.6" thin Samsung Book5 laptop.
on October 27, 2025
Posted by: Anonymous
Verified Purchase:Yes
(This review was collected as part of a promotion.) Perfect fit for my 15.6" Samsung Book5, the reinforced corners provides extra protection where needed. I was able to even leave the close cell packing material inside with the laptop to add more side protection for the screen too! Very good gualty construction and a side pocket is provided to carry the charging block + cable used when charging and room for a small wireless mouse.
Written by a customer while visiting lenovo.com
Posted by: Anonymous
Verified Purchase:Yes
(This review was collected as part of a promotion.) CAME BENT BECAUSE IT WAS SHIPPED IN A BOX THAT WAS TOO SMALL FOR THE CASE. I ASKED TO GET A REFUND OR REPLACEMENT BUT WAS GIVEN SOME EXCUSE OF AN INVOICE NOT BEING ISSUED SO THAT ISNT POSSIBLE
Response from lenovo.comBy Thomas, Lenovo, October 29, 2025
Hello,
We’re truly sorry for the experience you had with the Lenovo sleeve. Receiving a bent product due to improper packaging and then facing challenges with the refund or replacement process is absolutely not the experience we want for our customers. We understand how frustrating this must have been.
Your feedback about packaging and the invoicing issue is important, and we’ll share it with our logistics and support teams to prevent similar situations in the future. Please reach out to our support team with your order details and we'll be able to assist you further with a return or replacement.
Regards,
Thomas, Lenovo
We’re truly sorry for the experience you had with the Lenovo sleeve. Receiving a bent product due to improper packaging and then facing challenges with the refund or replacement process is absolutely not the experience we want for our customers. We understand how frustrating this must have been.
Your feedback about packaging and the invoicing issue is important, and we’ll share it with our logistics and support teams to prevent similar situations in the future. Please reach out to our support team with your order details and we'll be able to assist you further with a return or replacement.
Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from NWT
Verified Purchase:Yes
(This review was collected as part of a promotion.) I needed a sleeve to protect my Legion laptop since it was a bit too big for the pockets in my backpacks. This one works great. The device is well protected and it has a pocket for small accessories/papers. Will not fit the power adapter block but that’s not what it’s for anyway. Worth the price and shipped fast.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Thisisaname
from Toronto
Verified Purchase:Yes
(This review was collected as part of a promotion.) I have a Lenovo thinkbook 15 gen 4 and this is too large for my computer. I expected something more snug but there is at least an inch on two sides for it to shake around. This also makes it hard or impossible to fit into the backpacks I use. I expected something closer to the size of my computer since this is specifically a 15.6 inch case.
I like the pocket on the front, it is large enough for the charger. The handle is sturdy.
Would have liked a better zipper location for easier removal from the top of a bag.
I like the pocket on the front, it is large enough for the charger. The handle is sturdy.
Would have liked a better zipper location for easier removal from the top of a bag.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, May 2, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for any inconvenience you experienced. We are always trying to improve our Lenovo product to provide you with a better experience. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: pkyee
Verified Purchase:Yes
(This review was collected as part of a promotion.) Good fit for the P16s. Quality seems decent though the handle itself does not look like it'll last with use. Time will tell!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com