Customer reviews from Samsung US
Samsung - Refurbished Excellent - Chromebook 4 11.6" Intel Celeron N4000 1.1ghz 4GB - 32GB SSD - Silver
Average customer rating
4.3 out of 5
4.3
(52 Reviews)
Open Ratings Snapshot
Rating breakdown 52 reviews
5 Stars
35
4 Stars
7
3 Stars
2
2 Stars
5
1 Star
3
83%of customers recommend this product. 
(
40 out of 48
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Chromebook 4 11.6" Intel Celeron N4000 1.1ghz 4GB - 32GB SSD - Silver
Customer Rating
5 out of 5
5
Chromebook
on July 10, 2020
Posted by: Blakendnd
from Ga
Expertise:Intermediate
[This review was collected as part of a promotion.] First time using a Chromebook. It is user friendly but I was not impressed with the quality of the images. I’m a photographer and I think I’ll use the Chromebook for everything EXCEPT for videos and photos. Other than the quality of images, it works well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for Back to School!
on July 9, 2020
Posted by: PeytonG
from Lake Elmo, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] We have a few kids in our household and need more computers for the possible back to school season. The Chromebook 4 is perfect for our 5th grader. It has plenty of power for entertainment uses but is robust enough to power through homework. She can easily log into Seesaw (the app our school uses) with her QR code thanks to the built-in camera.
I also like how it's compact. When we are not using it, I keep it closed and on our electronics docking area. Easily stores in one of the slots.
Very happy with the Chromebook 4. It's perfect for school use and personal.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Chromebook
on July 9, 2020
Posted by: Bmarciniak1
from St. Cloud, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this chromebook so much. This is everything I would need in a laptop. The chromebook is superfast and gets me anywhere quickly. The screen is so big, what a perfect size! Only thing is I wish there were more USB ports. The chromebook only has 1. I highly recommend!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nifty Notebook
on July 8, 2020
Posted by: DwayneM
from Langley,Ky
Expertise:Intermediate
[This review was collected as part of a promotion.] The Chromebook 4+ 15.6 is a nice little computer. It is very sleek looking and light weight.
It has an 15.6 inch display with a nice picture resolution. It boots ups quickly and set up is simple and easy. It has a battery that last up to 10 hours until charging is needed.
The keyboard is nice and typing on it is easy. The only issue I have is that it doesn’t have a touch screen.
This is a nice computer to be used for work or school . It’s simple and easy to use, lightweight, and well made. I highly recommend this Chromebook.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good laptop
on July 7, 2020
Posted by: jbangledorf
from Huntsville
Expertise:Intermediate
[This review was collected as part of a promotion.] Pros:
Easy to use.
Fast star up. FAST.
Simple to navigate.
Not too many preinstalled apps.
Samsung is a great brand!
Great apps in play store.
Good battery
Lightweight
Cons:
Not much there.
Can’t use with Cricut like other laptops. Only mobile version.
Had the feeling of “ Is this it? “
Very, very basic.
Neutral:
Screen
Sound

I really liked that it started up fast. There aren’t many things installed, which is good. I think I’m just used to Windows operating system, and this made the Samsung chromebook feel dumbed down. Very easy for people that don’t have a lot of computer experience. I strongly feel this would be any for anyone that’s never picked up a computer to figure out. The system is easy to navigate and not time consuming. A WONDERFUL brand and a great laptop for college students. A bit pricey to hand over to a kid, in my opinion. They’re to rough on things lol. Also a great laptop for someone older that doesn’t need to feel overwhelmed by tech. Would I purchase this again? Highly likely. Would I gift this? Yes. I would.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It!!
on July 6, 2020
Posted by: Gunner9673
from Auburndale, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Was so excited to try the Samsung - Chromebook 4+. I have never tried a Chromebook so I was interested in doing so. Out of the box it is very easy to set up. Since I use everything Google (mail, browser, etc) I absolutely love the interface. The unit is very fast the only thing I had to get use to was using cloud more often. Screen was big and bright and speakers were very loud and clear. The unit itself is very light and comfortable to hold on your lap if needed. Since I the majority of the time surf the web and use social media this unit was PERFECT!! I would strongly suggest this item to anyone who wants a computer that is fast, light and has a large screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very fast
on July 6, 2020
Posted by: Jesse82
from Deland Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] The Samsung Chromebook is really fast and very easy to use. It has a 15.6 " screen which is perfect for me to look up anything I need too, but I can also take it anywhere and watch a movie if I wanted too. The memory is great , it's a 64 g which is just enough memory for my everyday use. I'm literally on it everyday , and I can keep all my files, notes and store them safely. Now all my family members want one for their personal use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So Easy To Use
on July 4, 2020
Posted by: toyya26
from Ga
Expertise:Intermediate
[This review was collected as part of a promotion.] Straight out of the box this Chromebook was so easy to use, simple setup and very lightweight. Perfect for listening to music and nice laptop for kids to do their work on. Dual USB-C ports and the 10 hr battery is a huge plus. Easy to navigate the home screen and you can sync your gmail account so it guarantees updates and security notifications. This is such a great little additional laptop to have.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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