Customer reviews from Samsung US
Samsung - Refurbished Excellent - Chromebook 4 11.6" Intel Celeron N4000 1.1ghz 4GB - 32GB SSD - Silver
Average customer rating
4.3 out of 5
4.3
(52 Reviews)
Open Ratings Snapshot
Rating breakdown 52 reviews
5 Stars
35
4 Stars
7
3 Stars
2
2 Stars
5
1 Star
3
83%of customers recommend this product. 
(
40 out of 48
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Chromebook 4 11.6" Intel Celeron N4000 1.1ghz 4GB - 32GB SSD - Silver
Customer Rating
5 out of 5
5
fast, great esthetics, capacious
on July 23, 2020
Posted by: RICHARD KAST
great machine. fast, cheap, looks good, works good. robust construction. strong lid, long battery time, 14 hours if screen is turned down. i do not see the screen problems others have mentioned. good screen view even at 45 degrees off angle, left, right, up, or down. uses usb-c charge port, but has chargeable usb 3.0 port too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great chrome book
on July 21, 2020
Posted by: Sarrababy
from Auburn IL
[This review was collected as part of a promotion.] I have had my new Samsung chrome book for almost two weeks. I am so happy with it ! I needed a chrome book so I can help my kids with their homeschooling. This chrome book is very easy to use . I was so excited when I could save my photos from social media onto this chrome book for a wall paper picture. This chrome book also holds a charge for many hours and doesn’t take long to recharge . One of my favorite features is I can change the color or theme of the background for when I’m browsing websites. I thought that was so neat ! This chrome book has a good amount of storage space which is nice when I’m saving so many things for my kids schooling. I like the slim style and color of my chrome book . It’s easy to pack up and take along places . This is the nicest chrome book I’ve had the brand, style and features are perfect. Very happy with it! It’s made very well very durable I know it will last years.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for my high schooler
on July 19, 2020
Posted by: Johnnypat
from Georgia
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this Samsung chrome book for my son to use for school. With everything going on, it’s looking like most of his classes will be online and he needed a good, reliable computer to use. So far we are very pleased with its performance. It boots up fast and has a nice battery life. The screen is large and clear, but it’s still very lightweight. It’s super fast when browsing the internet and watching videos online. The camera works great, which I’m sure will be helpful for his online classes. I have always been a big fan of Samsung products and this chrome book hasn’t let me down. I would definitely recommend for anyone with a teenager in need of a computer for school.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great first laptop
on July 14, 2020
Posted by: Magz2004
from homer, mi
Expertise:Expert
[This review was collected as part of a promotion.] I needed a computer with quick access to the Internet and a computer that my kids can use for school and I decided to go with the Chrome book. I am very happy with it. The speed is very fast and it loads any website very quickly. No it does not replace a computer or laptop but it's perfect if you are just using it to search the internet or using it to type up a quick document. It's perfect for high school kids or middle schoolers. It has decent storage space. The only improvement I would recommend would be to change the screen resolution. It's not very crisp but I only say that because I am use to a very high resolution screen. Otherwise this is a great starting computer for your kids or even just internet surfing for your kids. You are able to connect a 3.0 port mouse to it. The keyboard is great. The battery life is great. Last a very long time. I also love that the laptop is very light weight. I highly recommend this laptop.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simple and Easy to Use
on July 13, 2020
Posted by: Kcrow
from Syracuse, NY
[This review was collected as part of a promotion.] I was offered to product test this Chrome notebook in exchange for a honest review. I'm not a computer person more like a idiot but this was the easiest notebook I've ever used. Started it up and entered my chrome email and bingo. I'm on my way. The screen is clear and vivid colors.. Streams videos really well even with average wifi.The built in security is nice to not have to deal with. Lots of storage more than I would use, but nice to have for downloading movies. The battery lasted for hours which is nice your not searching for the plug. It's a nice simple notebook and is handy when I have to travel.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for multi tasking
on July 11, 2020
Posted by: katnhat37
from Eden NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I love how smooth the arrow glides across the screen. The size of the screen is big enough to watch movies and shows on. Set up was easy and only took a few minutes. It has a good amount of storage and processes fast. I like the look and feel of this Chromebook. I got it for my little girl to use this upcoming school year as they will be online. I also use it for surfing the internet and sending documents to the printer. Overall good laptop and good value.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen size
on July 11, 2020
Posted by: JennyB444
from Annapolis
Expertise:Intermediate
[This review was collected as part of a promotion.] Love this Chrome book. Easy to use with great graphics and a nice size screen. My son was able to get school work done with ease. The track pad is smooth but a traditional mouse is preferred and will be added soon. This is a easy to use lap top for anyone.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this chromebook
on July 11, 2020
Posted by: Cmmoult
[This review was collected as part of a promotion.] This chromebook works really well. We have used it to stream videos and watch YouTube and have had no problems. My son has been using it for summer school and works really well on for his learning apps. I love the design it has a nice sleek look and it is very lightweight. The camera and mic work well for zoom meetings and I'm able to load pages quickly. This chromebook is perfect for school work. It was easy to setup it took no time at all to get it up and running.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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