Customer reviews from Samsung US
Samsung - Refurbished Excellent - Chromebook 4 11.6" Intel Celeron N4000 1.1ghz 4GB - 32GB SSD - Silver
Average customer rating
4.3
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
35
4 Stars
7
3 Stars
2
2 Stars
5
1 Star
3
83%of customers recommend this product.
(
40 out of
48)
Customer Reviews for Samsung - Refurbished Excellent - Chromebook 4 11.6" Intel Celeron N4000 1.1ghz 4GB - 32GB SSD - Silver
Customer Rating
1
frustrating
on November 20, 2021
Posted by: itsbaddontbuyit
from New York
No no no! This laptop makes the smallest tasks feel like pulling teeth. Keyboard issues: It doesn't have a caps lock key, the symbol shortcuts are terrible (you can't make an em-dash, being one of many,) there are no play/pause buttons (even the space-bar won't work as one,) and there are no function keys. Apple compatibility issues: Doesn't work with anything apple-related except for the fact that there is an app for apple music. You can't just access your itunes account where you can do more with your music, or your photos. Obviously this isn't an apple product, but there are lots of devices that have that compatibility, even if it's not exactly the same. Also! When you do play something from your apple music app, the quality is terrible. The song (or movie) is constantly breaking up/having loading issues and stopping every other second, even if the audio is fully downloaded. Sound issues: The speakers are on the bottom of the laptop so you can never hear anything. Why?! Image issues: There is NO good angle at which you can position the screen. There's always glare, dark spots, and some part of the image you can't see. This is particularly annoying. Performance issues: Slow loading despite good internet connection. Apps freezing. Files app opening new windows every time you try to get to the original one. Not being able to close out windows of which there are many open from one app. (You have to click on each one and then exit. There is no hovering or anything.) This is not the right device for me; I will definitely just take the hit and buy a more expensive but better-working computer next time. This is not only not worth the money but causes constant inconveniences because of how hard it is to operate. I've probably forgotten a handful of other annoying things about this chromebook. Ew, Michelle!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
terrible screen
on November 8, 2021
Posted by: skipper
from oregon
Expertise:Intermediate
thought the screen defective it was so grainy and hard to read
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Barely does the job
on July 14, 2021
Posted by: Jenn
we used this for my son this year for remote learning and he could barely keep his zoom session open while working on a google doc. the processing kept freezing his zoom sessions. we have downloaded nothing and use it only for remote learning. we ended up switching to an ipad with a keyboard after a few months because it became too frustrating.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Slow
on July 8, 2021
Posted by: Dee denny
Worst laptop ever. I bought to upgrade from a chromebook 3. This laptop crashes and is super slow.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on April 11, 2021
Posted by: Kiki
from Brooklyn, ny
its a great chromebook! especially for a beginner
bought it for my son for his birthday he loves it
so easy to manage.
bought it for my son for his birthday he loves it
so easy to manage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long Battery
on March 22, 2021
Posted by: GEBN
from Racine, Wis
i love how light it is and the nice screen also likes the way it plays my movies and games.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great notebook
on March 16, 2021
Posted by: Deon
from dallas texas
i like brant loyalty .if you make good stuff ill keep buying it . 7 samsung phone 2nd laptop
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great but crappy build quality
on March 3, 2021
Posted by: Jbomb286
i have had my chromebook for about eight months now. it works pretty good. but in the eight months i’ve had some problems with it. for one. a couple keys have quite a bit of resistance against them. also the trackpad doesnt work very well on uneven surfaces. and i’m pretty sure the border around the display isn’t supposed to be cracked!
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US