The child lock keeps locking all the time. The only way to unlock it is to unplug the unit or continually enter the unlock code. I emailed Panasonic about this but did not receive any reply from them. Also this unit has no light to come on when you open the door. Not happy with this product. The Panasonic I had before had melting, splintering on the door after two years of ownership. They would not cover any warranty on this saying the warranty was past the one year of coverage. Not pleased with either Panasonic product.
Response from PanasonicBy Team Panasonic - S, Team Panasonic, March 11, 2026
Hi Maggie! We’re sorry to hear about your experience and appreciate you sharing your feedback. For assistance with the child lock issue, we recommend reaching out to us via chat using our microwave chatbot. You can find the chat widget in the bottom right corner of our FAQ page. We’re here to help.
I like the microwave but I’m a little disappointed that there is no inside light.
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, September 15, 2025
Hi Rick! Thank you for your feedback. We're glad to hear you like the microwave overall and appreciate your note regarding the interior light. Customer insights like yours help guide our future product improvements.
Broke after year and a half of using it. Planning to buy another Panasonic but a different model
I would recommend this to a friend!
Response from PanasonicBy Team Panasonic - S, Team Panasonic, March 31, 2025
Hi there! We are thrilled to have you as a loyal customer. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. If you decide to purchase a different Panasonic model, we hope it better suits your needs and provides a more positive experience.