Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Silver
Average customer rating
4.4
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
26
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
2
88%of customers recommend this product.
(
29 out of
33)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Silver
Customer Rating
3
Cheap Tablet, Decent Specs
on April 11, 2025
Posted by: SillyRightsInc
from Las Vegas, NV
Ok, I bought this tablet I'd say almost a year ago. It is definitely not the best. My complaints are only that the pixels are big, and that the processor can be slow sometimes. I'd say it's pretty good and it does most of the things you need in a tablet. But just recently I noticed that it has gotten a dead pixel, Which has never happened to me on a device before, It's a potential consideration if you don't want dead pixels on that LCD panel.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, April 14, 2025
Hi there SillyRightsInc, we appreciate your feedback on your Samsung Galaxy Tab A7 Lite. We understand how important your tablet is to you, and we are pleased to hear that you were initally happy with the value and usage of your tablet. We have provided a link to an article to help you with the speed of your device. We have also shared a link to a troubleshooting guide to help you with the dead pixel you mention experiencing. We have lastly shared a link to the Samsung Support Team if these experiences continue with your tablet, and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting
on January 4, 2025
Posted by: EK21
I've had this tablet for a few years now. It still works great, has even taken a few falls with no case and is still like new!
Response from Samsung USBy R&R Team, January 8, 2025
Hi there EK21, thank you for sharing your thoughts about your Samsung Galaxy Tab A7 Lite. We love hearing how pleased you are with the usage of your tablet, even after a few years of usage. We hope you'll reach out to us again in the future any time with questions or additional feedback about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
I can't recommend
on September 10, 2023
Posted by: jzeco
Expertise:Expert
I have had this tablet for almost a year and have never been happy with it. It is so slow and laggy, I get too frustrated to actually use it. I have updated it but that has made no difference. I guess if I only used it for email it could be ok, but that isn't why I got it. I want to be able to use it to read textbooks online and do homework while away from my home computer. I previously had a samsung table that I loved but it finally died and I got this in replacement and am now looking to replace it.
No, I would not recommend this to a friend.
Response from Samsung USBy Debra, Social Commerce, September 12, 2023
Good day Jzeco,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A7 Lite. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have the free time out of your busy day, please take a moment to review the articles titled, "Samsung phone or tablet freezes and crashes" and "How to keep your Galaxy phone or tablet from slowing down" for some great information that may help resolve what you have been experiencing with your tablet. I have linked those articles below for your convenience. Feel free to contact Samsung Support afterwards, if you would like any additional assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A7 Lite. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have the free time out of your busy day, please take a moment to review the articles titled, "Samsung phone or tablet freezes and crashes" and "How to keep your Galaxy phone or tablet from slowing down" for some great information that may help resolve what you have been experiencing with your tablet. I have linked those articles below for your convenience. Feel free to contact Samsung Support afterwards, if you would like any additional assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
2
Great size, sluggish performance
on July 24, 2023
Posted by: tabletguy
from New York, NY
Expertise:Intermediate
It works, It's a great device, just SUUUPER SLOW and laggy, sometimes to the point of being hard to use. It was this way since new, directly out of the box. Had I known it would be this slow, I would have purchased something else with more power. It's unfortunate, as the physical device size/feel is great. All said and done, I like the tablet, but I need to upgrade, the laggy-ness/sluggishness cause problems during my use.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
5
Response from Samsung USBy Debra, Social Commerce, July 25, 2023
Howdy Tabletguy,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A7 Lite. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you haven't already, please make sure that the software on your Galaxy Tab A7 Lite is reflecting the most current version of software. If you would like additional assistance afterwards, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01203575/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A7 Lite. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you haven't already, please make sure that the software on your Galaxy Tab A7 Lite is reflecting the most current version of software. If you would like additional assistance afterwards, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01203575/
Written by a customer while visiting Samsung US
Customer Rating
3
Not a good product for everyday use
on July 12, 2023
Posted by: Grad
Expertise:Intermediate
Very slow. The display is really bad - not really worth the money even though it's the cheapest option out there. The build quality is also below the average for a Samsung device. Quite disappointed.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Debra, Social Commerce, July 12, 2023
Hey there Grad,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A7 Lite. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Have you updated the software on your tablet recently? If not, no worries. I have included a link below that contains it for your convenience. Please ensure that your tablet is running the most current version of software to ensure that your device is running at its optimal level of performance capabilities. If you're in the market for a higher resolution display, I suggest taking a look at the Galaxy Tab S7 FE. This tablet offers a 12.4" display with a 2560 x 1600 (WQXGA) main display resolution. Feel free to reach out to Samsung Support if you would like any additional assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/compare/#category/N0002102/products/SM-T220NZSAXAR,SM-T733NZKAXAR
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A7 Lite. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Have you updated the software on your tablet recently? If not, no worries. I have included a link below that contains it for your convenience. Please ensure that your tablet is running the most current version of software to ensure that your device is running at its optimal level of performance capabilities. If you're in the market for a higher resolution display, I suggest taking a look at the Galaxy Tab S7 FE. This tablet offers a 12.4" display with a 2560 x 1600 (WQXGA) main display resolution. Feel free to reach out to Samsung Support if you would like any additional assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/compare/#category/N0002102/products/SM-T220NZSAXAR,SM-T733NZKAXAR
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed.
on February 13, 2023
Posted by: Stoneman 71
from Garden City Michigan
I bought the Samsung Galaxy tab a 7 lite. I've had it for a few months now, and I'm extremely disappointed with it. I bought this tablet to replace the Samsung tablet I bought in 2019, the Samsung Galaxy tab a. For starters it's slow, if you do a restart on the tablet it takes up to 2 minutes for it to boot up. It's glitchy, it just doesn't function very well. And since the last update, I'm lucky if my battery lasts a day. Normally my tablet would go from 100%, down to about 60%. Now once my tablet's charged at 100%, it will drop to almost 30%. And it's happened right after they did the update.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy Debra, Social & Commerce, February 16, 2023
Hi there Stoneman, thank you for finding the time in your busy day to review your Samsung Galaxy Tab A7 Lite. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Samsung provides a warranty on our products for manufacturing defects in materials and workmanship, linked below. If your tablet's touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen causing the problem. When you have some free time, please check out the links below that I have provided for your convenience titled, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Apps are draining battery on Galaxy phone or tablet" for some helpful tips on getting your tablet to respond promptly. I have also included a few helpful links below to help you optimize the life of your Galaxy battery. Please ensure that your tablet is running the latest version of software. If you would any further assistance, if you have any questions, or if you would care to share any additional feedback with us, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Written by a customer while visiting Samsung US
Customer Rating
4
Long Battery life
on December 15, 2022
Posted by: MacAdaddy
from Terre Haute
Expertise:Intermediate
[This review was collected as part of a promotion.] Does everything it said it would. Really glad I bought it.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Works great
on November 12, 2022
Posted by: Deneire
from Philadelphia, PA
Bought this tablet for the kiddio. Used to have amazon tablet when started to get super laggy. Got this one works great and super fast. No complaints from the kid yet
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US