[This review was collected as part of a promotion.] 2 TB was a 3 out of five stars for the following reason is the capacity was was a 3 out of 5 stars for the following reason is the capacity was accurateIt just wasn't easy to find the files as I wish it was durability was outstanding not anything else will have expected.The performance was decent.I wish the processing was a little bit more straightforward, the reliability was fickle at best and speed will speed. I give that 5 stars
Response from Samsung USBy Samsung Brand Ambassador, May 20, 2026
LuV2sHoP33,
We value your feedback, and regret to hear that you’re not completely satisfied with your SSD’s ease of use, durability, and reliability. We would love the opportunity to investigate this for you so we can provide additional troubleshooting assistance. Please reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri) 2) Email: samsungmemorysupport@sea.samsung.com 3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
[This review was collected as part of a promotion.] Very easy setup nice layout an the color of it all
Response from Samsung USBy Samsung Brand Ambassador, May 20, 2026
Tonya,
Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri) 2) Email: samsungmemorysupport@sea.samsung.com 3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/