Customer Reviews for Samsung - 870 EVO 8 TB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Notebook, Desktop PC Device Supported - 4800
Customer Rating
1
Don’t Buy!!!
on October 13, 2022
Posted by: LostMyData
Was fast but didn’t last. Failed in 12 months of light usage, causing a full loss of all files. Buyer beware: they fail fast, and after 90 days, the warranty only provides you with a refurbished unit. How long do you think that will last. Look elsewhere and don’t be lured in by the low price. It’s worthless when it fails!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Memory, Samsung Brand Ambassador, October 13, 2022
LostMyData:
I’m sorry to hear that your Samsung 870 EVO SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for: 1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic. 2. Manuals & Software 3. Warranty Info 4. Contact Us
I've owned this product for about two years now, am currently suffering from dead blocks. would not suggest this product. the speed is nice, the life span is not.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy Samsung Memory, Samsung Brand Ambassador, October 10, 2022
Ryan:
I’m sorry to hear that your Samsung 870 EVO SSD did not meet your expectations. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for: 1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic. 2. Warranty Info 3. Contact Us
[This review was collected as part of a promotion.] Replaced hdd with ssd on my dell laptop and my old laptop is speed has significantly increased. Very happy with the product.
[This review was collected as part of a promotion.] I'm using this SSD with my raspberry pi to host a docker server and it is a lot more stable now without SD card.
[This review was collected as part of a promotion.] I purchased this some months ago and have had no performance issues. I use it to store my Steam library for quick access and fast loading times for my games. It has worked so well that I don't even think about it, it just works. Great product!
The drive performs fine, is easy to install, but is extremely unreliable. I suffered early data loss after installing the drive.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy Samsung Memory, Samsung Brand Ambassador, September 19, 2022
Lukw:
I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. This is not the quality we expect from our products.
Samsung stands behind the quality and performance of every 870 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 12AM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for: 1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic. 2. Warranty Info 3. Contact Us