Customer Reviews for Samsung - 870 EVO 8 TB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Notebook, Desktop PC Device Supported - 4800
Customer Rating
5
Impressively fast, no problems so far.
on December 29, 2022
Posted by: A Miller
Expertise:Intermediate
[This review was collected as part of a promotion.] Purchased a year ago, and still working flawlessly. Significantly improves loading times and responsiveness for lots of programs and games.
[This review was collected as part of a promotion.] Setting up the 870 EVO SATA SSD was super fast and easy. The Magician Software was straight forward from cloning the original drive to the SSD. Swapping out the drive was just as simple. The entire process only took about 35 minutes. Starting Windows no longer takes 2 minutes to fire up and get it running. 870 EVO opens up Windows in about 15 seconds. Best upgrade for my old laptop!
[This review was collected as part of a promotion.] My son-in law was running out of storage on his Alien R4 desktop. I saw that the machine had room for two more internal hard drives. Since SATA SSDs can be used in place of a SATA HDD I purchased the Samsung EVO SATA as a Christmas gift. I installed, initialized and validated the SSD in about fifteen minutes without any tools (Thank you Dell).
The 6 Gbps speed maxes out the SATA interface, so it as fast as a SATA can be.
The son-in-law is much happier knowing he has another 1 TB of additional storage. And still has room to grow, if needed.
[This review was collected as part of a promotion.] I recently used the 870 on a 7th gen Core i7 to replace an old hard drive. It's worth the money to increase performance and give longevity to older computers.
After 18 months, I've got 258 bad sectors. I got up today, thought something was awry with my PC. I was going to clone the Samsung to another branded SSD, and my computer started printing AAAAAA all over the screen. That was when I knew something was crazy. I did manage to get it cloned, although, it took forever, thanks to the bad sectors. After I got done cloning, I left the Samsung 870-EVO in place, and did the surface test. I could not believe my eyes. I probably would have left 3 stars, but I cannot, for the life of me, figure out, how to send this into Samsung for warranty replacement. I has warranty until 2026, but how do I go about getting in to Samsung for replacement. I'm sure I need an RMA number. Any help would be great.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Response from Samsung USBy Samsung Memory, Samsung Brand Ambassador, November 25, 2022
RandyOnTheRadio:
I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. We completely understand your frustrations, and we are here to help.
Our warranty process is detailed below: 1. Once you contact and inform us that you need to process an RMA, we will email you an RMA form. a. This form will ask for your contact info, reason for repair, and a copy/photo of your receipt/bill of sale (if possible). b. Please email us back the completed form and proof of purchase. 2. Once we receive your completed RMA form, we will email you your RMA Ticket Number. a. If you are within the U.S., you will also be emailed a UPS label to send us your SSD for assessment. 3. You should receive your repaired or replacement drive within 5-7 business days from the date you shipped us back your original drive.
If at any time you wish to check the status of your RMA, you can contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for: 1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic. 2. Warranty Info 3. Contact Us
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.