Customer reviews from Samsung US
Samsung - 870 EVO 8 TB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Notebook, Desktop PC Device Supported - 4800
Average customer rating
4.8
(4,633 Reviews)
Rating breakdown 4,633 reviews
5 Stars
4,024
4 Stars
471
3 Stars
92
2 Stars
15
1 Star
31
98%of customers recommend this product.
(
2,516 out of
2,562)
Customer Reviews for Samsung - 870 EVO 8 TB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Notebook, Desktop PC Device Supported - 4800
Customer Rating
1
Warranty?
on February 13, 2023
Posted by: lucaset
I am trying to send back a defective MZ-77E2T0 ssd but it looks impossible. The "support" page does not offer any way to gat a RMA to send it back.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Memory, Samsung Brand Ambassador, February 15, 2023
lucaset:
I’m sorry to hear of the issues you had with your 870 EVO, and we understand your frustration trying to RMA your drive online. Your experience is very important to us and will be shared with our teams.
We ask that you please give us the opportunity to help by calling Samsung Support at:1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri)
I’m very sorry for the experience you have had so far and look forward to hearing from you.
~ Samsung Memory
I’m sorry to hear of the issues you had with your 870 EVO, and we understand your frustration trying to RMA your drive online. Your experience is very important to us and will be shared with our teams.
We ask that you please give us the opportunity to help by calling Samsung Support at:1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri)
I’m very sorry for the experience you have had so far and look forward to hearing from you.
~ Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
super fast boots up almost instantly
on January 24, 2023
Posted by: elsintripas
easily 5 stars because just made my old laptop super fast
Written by a customer while visiting Samsung US
Customer Rating
5
It had increased the speed of my computer
on January 19, 2023
Posted by: stitchn
from Overland Park Ks
[This review was collected as part of a promotion.] It boots up so quickly. Class doesn't have to wait on me to get my computer started
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great space at an affordable price
on January 19, 2023
Posted by: Near
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] This sad has great speeds and is very reliable! I've been using Samsung for years for all my storage needs and they have never disappointed me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
870 Evo SATA 2.5 SSD
on January 19, 2023
Posted by: OrtegoDustin
from Louisiana
Expertise:Expert
[This review was collected as part of a promotion.] Fast as lighting. I love this SSD, I use it everyday. Nothing negative to say at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Died as I was doing something
on January 13, 2023
Posted by: Gun2275
I got this 2ish to 3 years ago and it just failed, it not only took all the data I had on it but did it as I was doing something else causing my computer to crash then to put salt in the cut it kept reporting that it was there to my OS causing that to begin glitching as it tried to access the data but couldn't so I wasn't even able to figure out it was this until I pulled all my drives and tested them 1 at a time. Now nothing is recognizing it not my desktop or the desktop of my friend who helped me test it so I don't think any data can be saved.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Memory, Samsung Brand Ambassador, January 17, 2023
Gun2275:
I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
2. Warranty Info
3. Contact Us
We look forward to hearing from you.
- Samsung Memory
I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
2. Warranty Info
3. Contact Us
We look forward to hearing from you.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast and Super easy to set up!
on January 2, 2023
Posted by: Tustin Guy
from Southern California
[This review was collected as part of a promotion.] Using the Samsung software, I was able to copy/clone my C HDD to this SSD and switched it out with no issue. Kudos to Samsung for making it so easy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Brilliant reliability
on December 30, 2022
Posted by: Saleh
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] Brilliant TLC reliability that is the benchmark of SSD in the market I have 5 of the evos to date
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US