Customer reviews from Samsung US
Samsung - 870 EVO 8 TB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Notebook, Desktop PC Device Supported - 4800
Average customer rating
4.8 out of 5
4.8
(4,633 Reviews)
Open Ratings Snapshot
Rating breakdown 4,633 reviews
5 Stars
4,024
4 Stars
471
3 Stars
92
2 Stars
15
1 Star
31
98%of customers recommend this product. 
(
2,516 out of 2,562
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 870 EVO 8 TB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Notebook, Desktop PC Device Supported - 4800
Customer Rating
5 out of 5
5
Great features
on June 25, 2025
Posted by: Boonka
[This review was collected as part of a promotion.] Helpful and reliable very good app and service I love it
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Exceptional space
on June 24, 2025
Posted by: Saruhbtrimmin
[This review was collected as part of a promotion.] This is a steal! It's a great product and u get your money's worth
Response from Samsung USBy Samsung Brand Ambassador, June 25, 2025
Saruhbtrimmin:

Thank you for choosing the x870 EVO SSD! I hope it’s meeting your expectations. If you have any questions or concerns about the product, we're always here to help.

You can reach us at:

1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

Thank you for choosing Samsung for your memory storage needs!

- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Diego
on June 24, 2025
Posted by: Diego
[This review was collected as part of a promotion.] I need moneyhyfffgg d rrfdfffft red FYI y hyfrfgguytf dg yyyyyfffgy
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid reliable hard drive!
on June 19, 2025
Posted by: Josh
from Seattle, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my 1TB Evo 870 SSD installed in my laptop for at least 5 years and never had a single problem with it. It was a direct upgrade from a HDD so it probably could have been a horrible device and still would have blown me away..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Unreliable
on June 17, 2025
Posted by: Turbo0788
from Fulton Illinois
Expertise:Expert
[This review was collected as part of a promotion.] Unreliable and fail I have 4 and two failed and the other two are starting to fail
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Samsung Brand Ambassador, June 19, 2025
Turbo0788:

I’m very sorry for the difficulties you’ve experienced with your 870 EVO SSD. We completely understand your frustrations, and we are here to help.

Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

Samsung stands behind the quality and performance of every 870 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

We look forward to hearing from you soon.

- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
870 EVO SATA SSD 500GB 2.5”
on June 16, 2025
Posted by: Arie
Expertise:Intermediate
[This review was collected as part of a promotion.] Nothing but good things to say about this SSD. This was easy to install in my gaming laptop. Before I did, I used Samsung's software to transfer the data from my old HDD to the new SSD, with no issues during the process. I highly recommend this and other Samsung SSDs if they're compatible with your computer/OS.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best storage
on June 16, 2025
Posted by: Skintogee
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] The best memory storage that I have ever bought, will always be with Samsung because their products are the best.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Fast
on June 16, 2025
Posted by: Absolute_A2O
Expertise:Intermediate
[This review was collected as part of a promotion.] This SSD is absolutely what I needed to bring my PC back to life and for a great price! The transfer speed is very fast and my PC boots up within no time. I love Samsung products and trust nothing else when it comes to new and modern edge-cutting technology! Great job Samsung and keep up the great work!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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