Customer reviews from Samsung US
Samsung - 870 EVO 8 TB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Notebook, Desktop PC Device Supported - 4800
Average customer rating
4.8
(4,633 Reviews)
Rating breakdown 4,633 reviews
5 Stars
4,024
4 Stars
471
3 Stars
92
2 Stars
15
1 Star
31
98%of customers recommend this product.
(
2,516 out of
2,562)
Customer Reviews for Samsung - 870 EVO 8 TB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Notebook, Desktop PC Device Supported - 4800
Customer Rating
3
Have 2 of them
on August 15, 2025
Posted by: Merlin75604
[This review was collected as part of a promotion.] Fast and works great. Not overly priced. May need the bigger drive
Response from Samsung USBy Samsung Brand Ambassador, August 18, 2025
Merlin75604:
Thank you for choosing the 870 EVO SSD for your memory storage needs! I hope it’s meeting your expectations. If you have any questions or concerns about the product, we're always here to help.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
- Samsung Memory
Thank you for choosing the 870 EVO SSD for your memory storage needs! I hope it’s meeting your expectations. If you have any questions or concerns about the product, we're always here to help.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing speed great functionality and great experi
on August 14, 2025
Posted by: Love22shop
[This review was collected as part of a promotion.] Amazing capabilities and tremendous experience worked great and did everything I expected
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No problems with it
on August 14, 2025
Posted by: jgbrown41
from Louisville, Ky
Expertise:Intermediate
[This review was collected as part of a promotion.] Fast and relible to hold my photos and music. Samsung rules
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Speed of the ssd
on August 13, 2025
Posted by: Aless
[This review was collected as part of a promotion.] It is a pretty good product, the speed to write and rewrite data is fast and it does what i was expexting, i will never change samsung.
Written by a customer while visiting Samsung US
Customer Rating
3
Needs some more digital upgrades
on August 12, 2025
Posted by: Kenny
[This review was collected as part of a promotion.] Needs better updates and quality. Other than that's its good
Response from Samsung USBy Samsung Brand Ambassador, August 13, 2025
Kenny:
Thanks for purchasing the Samsung 870 EVO SSD for your memory storage needs.
Your experience is very important to us and we will share your feedback with our product team. If there is anything, we can do to help improve your experience, please contact Samsung Customer Support.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Thanks for purchasing the Samsung 870 EVO SSD for your memory storage needs.
Your experience is very important to us and we will share your feedback with our product team. If there is anything, we can do to help improve your experience, please contact Samsung Customer Support.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Great product of its time, no regrets buying it.
on August 12, 2025
Posted by: sh1ftii
from Corning, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] This product has been running inside of my gaming PC since 2020, has gone through much rewrites, and is still running till this day. Great buy when it was new, but now I see the price has gone up. There are better buys now (especially from Samsung), but this was a very good purchase that I have no regrets on. Love this product, even if the world shifted to M.2.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung ought to be ashamed of themselves
on August 12, 2025
Posted by: Be like me
[This review was collected as part of a promotion.] The worst hard drive Samsung has ever created so disappointed
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, August 13, 2025
Be like me:
Thank you for sharing your review of Samsung’s 870 EVO SSD. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.
So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Thank you for sharing your review of Samsung’s 870 EVO SSD. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.
So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on August 12, 2025
Posted by: Jewelliv
from Aylett, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] Had for 5 years no issues updates with magician optimize the drive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US