Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black
Average customer rating
4.5
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
136
4 Stars
24
3 Stars
11
2 Stars
4
1 Star
6
92%of customers recommend this product.
(
142 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black
Customer Rating
3
not much different
on October 12, 2023
Posted by: Snapper
from Murrieta CA
Expertise:Expert
I've had this phone for about 2 weeks now and from what I can tell it's basically the same as the Galaxy Note only heavier and more expensive with a camera that's a little better. I also had several glitches that seem to have gone away on their own, but this is typical with any new Samsung product. Not sure if it will live up to all the hype or not, time will tell.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 13, 2023
Howdy Snapper,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information regarding what you may be experiencing with your Galaxy S23 Ultra and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information regarding what you may be experiencing with your Galaxy S23 Ultra and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line features
on October 9, 2023
Posted by: Gatormaids
from OCALA,FL
Expertise:Beginner
I bought this phone a month ago and I am so happy I did. We have a new baby and the camera has 200mp. Clear fast shutter speeds and video quality like i have never seen in a phone. You will not regret this purchase. So happy 😊
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S22 Ultra but better
on October 3, 2023
Posted by: drvosti
from Utah
Expertise:Expert
Everything is just better with this phone. From the camera 200mp resolution to the new shape, this phone is consistently better with each iteration. I'm a proud owner. Takes amazing pics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 3, 2023
Posted by: Ammomike
from Tucson, AZ
Expertise:Intermediate
This phone is better then I expected. Would like my wife to get one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone but no slot for micro SD card
on October 2, 2023
Posted by: JC_ Samsung user
from San Jose, CA
Expertise:Intermediate
I been using Samsung phone from.Series Noted 8 to now. I like Samsung but disappointed that they took off the external memory micro SD slot.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on September 30, 2023
Posted by: Riad
from Austin TX
Expertise:Expert
I traded in my iPhone 8+ for a galaxy s20 ultra and it was great. I updated to s22 ultra and loved the camera quality. Now, I have even more amazing battery life, a better camera, a better processor, and crystal clear reception. I can also snap photos like this without editing. Look at the vivid colors!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome, vibrant display
on September 27, 2023
Posted by: LexT
from Dover, DE
Expertise:Intermediate
Just upgraded my S21 Ultra to the S23 Ulta.the display is crisp and very clear. Screen appears slightly larger. Really glad Samsung brought the S pen back.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Quality
on September 25, 2023
Posted by: Ands2
from Anaheim, CA
Expertise:Expert
Last Samsung phone I owned was the Galaxy Note9, switched to iPhone for 2 years and came back and man! did I miss Samsung. The camera quality and the customization to my personality makes this phone a definite must have!
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US