Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black
Average customer rating
4.5
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
136
4 Stars
24
3 Stars
11
2 Stars
4
1 Star
6
92%of customers recommend this product.
(
142 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black
Customer Rating
5
Best phone ever!
on March 13, 2023
Posted by: Sky Lark
from Grayson, Ky
Expertise:Intermediate
This phone is awesome. Camera is great, live the RAW and night sky features. Screen is crystal clear. Loads apps and websites super fast. I'm still discovering things. Music sounds great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Former IPhone User Converted ! I am back Samsung.
on March 10, 2023
Posted by: Arod1128
from Florida
Expertise:Intermediate
I have not used a samsung phone since 2013. After years of the same old OS and stagnant look I took the plunge. I will never be going back. Love the build quality and speed. Samsung's flavor of Android maximizes its potential. They do more to push Android than any other manufacturer. Love it so much that we ditched our watches and tablets and have a full Android experience a Samsung Experience. Everything works. My only complaint is that we need to work on the optimization of tablet apps. But that's not Samsung' fault. Love my S23 ultra, Tab S8 ultra and my sasmung watch and new earbuds. Yes they sound better than air pods. You want bass? Here it is. Wife has never used android....converted as well ! Gotta say she is better at customization than I am lol.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Don't like it
on March 9, 2023
Posted by: Notenine
from California
Expertise:Intermediate
This replaced my note 9 that I really didn't need to place but I still went ahead and bought the s23 ultra and I regret it every day. Unlocking the phone is hard with one hand since the sensor is on the screen. Also I always have to look on where I'm placing my thumb to unlock the phone. unlike the note 9 where the sensor was on the back of the phone and 100 times better and I never needed to look where im placing my finger to unlock it. Also the s pen on the left side is another annoying part about this phone. It's hard removing the pen with your right hand compared to the s pen being on the right side. Also the s pen never connects when I first remove it and I ALWAYS have to reinsert it and then remove it to for it to connect. The whole sensor unlocking thing is a absolute game changer for me and will reverting back to my note 9 in a few weeks.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, March 14, 2023
Hello... Thank you for your review of the Samsung Galaxy S23 Ultra. Your feedback is appreciated as we continue to lead the charge on innovation. I've attached the link to Samsung Support, please feel free to reach out if we can be of any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
too much slippery
on March 9, 2023
Posted by: Habib
from Texas
The body of the phone is too much slippery, this is a big phone, so it dropped from my pocket several times. it damages
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful phone......
on March 9, 2023
Posted by: Beau
from Huber heights
Expertise:Intermediate
The phone itself is amazing, beautiful and elegant, it operates smoothly and can help increase efficiency while working with multiple applications. The only issues being with the spotty Bluetooth and S-pen connection otherwise easily a 5 or above star phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love it
on March 8, 2023
Posted by: wei y
from new york
The camera is amazing. Speed is everything and the battery is unbelievable. I love to keep this phone for the next 3 years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Works great
on March 8, 2023
Posted by: Bad62bug
from Ct.
Expertise:Intermediate
If you have the s22 ultra stick with it.
The glass for this s23 is very soft and will scratch if you breathe on it wrong, mine is fine so far but three people I know already have scratches after a couple of weeks.
The glass for this s23 is very soft and will scratch if you breathe on it wrong, mine is fine so far but three people I know already have scratches after a couple of weeks.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, March 12, 2023
Hi Bad62bug... Thank you for your review of the Samsung Galaxy Z Fold4. Your feedback is valuable as we continue to innovate and improve on the design and functionality of our products. Please look into a screen protector to better protect your device. Feel free to reach out to Samsung Support. attached below, for further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular
on March 7, 2023
Posted by: Savio
from Miami, FL
Expertise:Expert
Always wanted to have this. Just love these phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US