Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Average customer rating
4.6 out of 5
4.6
(812 Reviews)
Open Ratings Snapshot
Rating breakdown 812 reviews
5 Stars
628
4 Stars
110
3 Stars
34
2 Stars
14
1 Star
26
73%of customers recommend this product. 
(
114 out of 157
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Customer Rating
1 out of 5
1
Returned it to the store
on September 30, 2025
Posted by: Francis Scott
This just wouldn’t connect any devices to WiFi from the very beginning. I had read some reviews that said people had issues with its connectivity and that’s exactly what happened when I tried to set it up. Back it went to the store.
Response from netgear.comBy NETGEAR Team, September 30, 2025
Hi Francis, Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with connecting your devices to your RS100 and have already returned it. When experiencing an issue with your devices not connecting to your router we recommend a few troubleshooting steps including performing a full power cycle of your RS100 as well as your connected devices, as well as check to see which band your devices are connecting to. For more information on this topic, please visit the following resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network. If you decide to repurchase the RS100 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com and we will be happy to help you. Regards, NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
really good
on September 30, 2025
Posted by: Kimberly
This was the best thing I’ve purchased! Not only was it easy and quick to set up but it only took about ten minutes. I like the fact that you can control it through the app and the it detects anything wrong with an application or device connected to the router. Definitely recommend it
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent Router
on September 30, 2025
Posted by: Sean
[This review was collected as part of a promotion.] I had to buy a new router after I was informed that the old one would not get security updates. Buying a new one was simple as all the information was on the box and setup was simple.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
easy to install
on September 29, 2025
Posted by: Gail love
this is my second Netgear .router. It was time to upgrade. Easy instructions and application. Works great!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great router!
on September 27, 2025
Posted by: Barbara Young
This router is screaming fast. I no longer need a booster to have internet through out my house!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
This is a great product.
on September 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Every device in my house is working unbelievable fast compared to the old one I had before.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent product, NICE suite of security tools
on September 25, 2025
Posted by: Anonymous
This product was purchased to update my network. The tools and settings are easy to use and are helping me secure my home network. Dan CISSP, CISA, CRISC
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Huge Upgrade at a Reasonable Price
on September 25, 2025
Posted by: Alliepallie
Bottom line: highly recommend this router for anyone looking for an easy, inexpensive upgrade. My last Netgear router lasted 8 years, but I recently had to upgrade when Netgear notified me that my old router was no longer being supported. I have had this router for about a week, and so far, everything has been great! It has significantly increased my WiFi speeds, and I love how much control there is in the app. It is great to have easy control over the WiFi name and password, and see in real time all the devices that are actively connected to the WiFi. It is reassuring knowing that you can keep your network more secure via the app.
Written by a customer while visiting netgear.com
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