Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Average customer rating
4.6
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
628
4 Stars
110
3 Stars
34
2 Stars
14
1 Star
26
73%of customers recommend this product.
(
114 out of
157)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Posted by: Lobsang
Verified Purchase:Yes
The WiFi router was easy to set up and is providing excellent connectivity in the entire house (two story colonial). We have not encountered any bandwidth issues even with 13 devices operating concurrently.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
Won’t stay connected
on January 4, 2026
Posted by: Karl Schwalb
[This review was collected as part of a promotion.] Router works with tv and iPhone but will only stay connected to laptop for 5 minutes or less. Have replaced all cables and wires. Must restart install sequence to get router recognized even then will only stay connected for 5 minutes at a time. Speed is excellent but of no use if can’t stay connected.
Response from netgear.comBy NETGEAR Team, January 5, 2026
Hi Karl,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connected devices while connected to your RS100. When experiencing an issue with some devices disconnecting, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your connected devices while connected to your RS100. When experiencing an issue with some devices disconnecting, we recommend visiting these troubleshooting resources: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: RGARCIA
Verified Purchase:Yes
Not as good as my old router. Had to upgrade due to my one being outdated.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
Very fast for 1 Gps internet connection
on January 3, 2026
Posted by: Irene
Got this for spectrum service. Worked well. Enjoyed it.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk RS100 Wi Fi Rounter
on January 2, 2026
Posted by: Tony
[This review was collected as part of a promotion.] Excellent customer services and tech support. Also a Great product. Thanks
Written by a customer while visiting netgear.com
Posted by: KY Wildcat
Verified Purchase:Yes
Increased speed, excellent home coverage, and superior security
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Good router.
on January 1, 2026
Posted by: Desmon
As someone who has been paying for 1G for years and receiving about 500 mbps. I bought this router in hopes that I would be getting what I paid for and I have consistently gotten 890-940 mbps.
Written by a customer while visiting netgear.com
Customer Rating
5
IT Approved.
on December 30, 2025
Posted by: Bryan Thomason
I work in the IT sector of my company. I refer my users to the Nighthawk Series for Super easy set up and management!
Good job keeping up with the times.
Written by a customer while visiting netgear.com