Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Average customer rating
4.6 out of 5
4.6
(812 Reviews)
Open Ratings Snapshot
Rating breakdown 812 reviews
5 Stars
628
4 Stars
110
3 Stars
34
2 Stars
14
1 Star
26
73%of customers recommend this product. 
(
114 out of 157
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Customer Rating
5 out of 5
5
Sleek, Easy, Powerful
on January 7, 2026
Posted by: Anonymous
I bought this router as an emergency option since my Frontier provided router died an ignominious death. This little Powerhouse was easy to set up with the app and unlike my previous router, has indicator lights that let me know exactly what is going on with it. Our internet connection is now secure, and I couldn't be happier knowing that I don't have to worry about unexpected frequent outages due to a piece of equipment that can't tell me exactly what is wrong with it. Bravo Netgear!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Basic upgrade
on January 7, 2026
Posted by: RobinF
Verified Purchase:Yes
Basic wifi7 upgrade outdated router no longer supported. Serves only a few devices and TV well. 100ft across the house, streaming can be a bit flaky, but I'm not fussy. Easy setup.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Not What I Expected
on January 7, 2026
Posted by: Anonymous
Signal strength is not great. Unit is about 70 feet from my main TV.
Response from netgear.comBy NETGEAR Team, January 8, 2026
Hi Eric,

Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with the signal strength of your RS100. Many factors can affect the performance of your router including router placement, interference from other devices, some objects such as heavy metal cabinets or microwaves and which band you are connected to. For more information, please visit the following resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.

If you need additional assistance or resources, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.

Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Good router
on January 6, 2026
Posted by: John
[This review was collected as part of a promotion.] Good router, it covers my entire house, the dual band wifi let's me connect all my devices both 5g and 2.5g. It has excellent speed, it increased my internet download speed from 90mbs to 480mbs and my upload speed from 11mbs to 90mbs
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Did not work for our home
on January 5, 2026
Posted by: C. Nicely
Verified Purchase:Yes
The router would not sync the Wi-Fi on anything in our house. It lit up like it was putting out a signal but nothing worked after putting in the system ID and password.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Good and Easy Setup
on January 5, 2026
Posted by: Nicolette
Recently purchased. So far it is working great and was very easy to setup.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Does its job well
on January 5, 2026
Posted by: M.S.
[This review was collected as part of a promotion.] Good router, intuitive interface. Comes with trial of Netgear’s home security software.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Outstanding Router!
on January 5, 2026
Posted by: SPQRSF
Verified Purchase:Yes
Love my new Netgear router! Installation was super easy and I was up and running in about an hour! So far, everything seems to be working fine!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
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