Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Average customer rating
4.6
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
628
4 Stars
110
3 Stars
34
2 Stars
14
1 Star
26
73%of customers recommend this product.
(
114 out of
157)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Customer Rating
3
RS100 replacement for outdated Netgear router.
on March 19, 2026
Posted by: Debi Ostrander
Received email 12/18/25 that current Netgear router was outdated and should be replaced with newer RS100. RS100 has less range and will require booster to reach a room that had excellent signal strength with old router now has poor strength....
Response from netgear.comBy NETGEAR Team, March 20, 2026
Hi Debi,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your range and coverage while connected to your RS100. Several factors can affect the performance of your router including router placement, interference from other devices or heavy objects as well as which band you are connected to. We recommend visiting these resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance or resources, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your range and coverage while connected to your RS100. Several factors can affect the performance of your router including router placement, interference from other devices or heavy objects as well as which band you are connected to. We recommend visiting these resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you need additional assistance or resources, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: MJ Day
Verified Purchase:Yes
Easy set up right out if the box. No issues, reasonable price.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk router
on March 18, 2026
Posted by: Paul H
[This review was collected as part of a promotion.] Received a great deal from bestbuy. The setup was very easy and fast to complete. All devices switched over without any problems.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install
on March 18, 2026
Posted by: HankC
I recently purchased the NETGEAR Nighthawk RS100 Dual-Band Wi-Fi 7 Router, and I’ve been very impressed with its performance and ease of use. Setup was quick and straightforward. I had everything up and running quickly without any hassle.
The router delivers reliable coverage throughout my home with noticeably faster speeds compared to my previous setup. Streaming, video calls, and multiple devices running at once all work seamlessly.
I also appreciate the range of features included with the Nighthawk app. The app makes it easy to manage settings, monitor devices, and keep everything secure.
If you’re looking for a dependable, wifi solution that’s easy to install, a geat value and packed with useful features, the Nighthawk RS100 is definitely worth considering.
The router delivers reliable coverage throughout my home with noticeably faster speeds compared to my previous setup. Streaming, video calls, and multiple devices running at once all work seamlessly.
I also appreciate the range of features included with the Nighthawk app. The app makes it easy to manage settings, monitor devices, and keep everything secure.
If you’re looking for a dependable, wifi solution that’s easy to install, a geat value and packed with useful features, the Nighthawk RS100 is definitely worth considering.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on March 17, 2026
Posted by: Audrey
[This review was collected as part of a promotion.] The setup was very quick and easy, and the router has so far satisfied all my Wi-Fi needs!
Written by a customer while visiting netgear.com
Customer Rating
5
Upgrade
on March 16, 2026
Posted by: Tom P
This router is fast and range is great in my house. The instructions are crap to those that are not tech savvy, my old Netgear had a push button that I could push and add a device with little problem, this one is a pain, takes a lot longer to add WiFi connected devices like my printers.
Written by a customer while visiting netgear.com
Posted by: Netgearistrash1023414212
Verified Purchase:Yes
The process you have for setting up the router is idiotic. That is putting it nicely. There is no need for an APP. It should be optional. I had to reset my router because I put the app in the background and it reset the timer. Then it wouldnt load up where it left off. Had to restart so many times cause of errors. Really just a crappy product honestly. Now your email you sent keeps trying to print the page as I am typing?? Do you have anything going right there at Netgear? Last netgear product I buy for sure. Disgusting.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Posted by: Twowinos
Verified Purchase:Yes
Cannon get my camera to connect to wife using Nighthawk app. Cameras require 2.4 connections. Nighthawk has a smart setting that determines the proper setting, 2.4 vs 5.0 but won't connect to my camera. Nighthawk app sucks
Written by a customer while visiting netgear.com