Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Average customer rating
4.6 out of 5
4.6
(812 Reviews)
Open Ratings Snapshot
Rating breakdown 812 reviews
5 Stars
628
4 Stars
110
3 Stars
34
2 Stars
14
1 Star
26
73%of customers recommend this product. 
(
114 out of 157
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Customer Rating
5 out of 5
5
Fixed my wifi issues
on March 28, 2026
Posted by: Jo
Awesome product and speed my service can actually show. Great product. Highly recommended.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Excellent Service
on March 28, 2026
Posted by: Bacorns
Verified Purchase:Yes
So far, my internet has not gone off! I'm happy!!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Ok
on March 27, 2026
Posted by: Ajelkins
Verified Purchase:Yes
[This review was collected as part of a promotion.] While the Nighthawk is working as it should. I believe it’s not any faster than the last Netgear WiFi system we had. Also I do not like the fact that you have to pay extra for services like parental controls and upgrades in privacy that elsewhere I can get free. I think next time I will have to shop other places to upgrade my home WiFi network
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Only had for 2 weeks
on March 27, 2026
Posted by: Wade987654321
Verified Purchase:Yes
Has worked well except one day just quit. Had to reboot to get back working after only being installed for a week.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
New Router
on March 26, 2026
Posted by: LYNNc
Verified Purchase:Yes
The install was easy and fast. I used the UC code to download the steps and it was easy to follow. This is our 2nd Netgear router. Only switched because our 1st one was past regular security updates.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Slow
on March 26, 2026
Posted by: Not happy100
Verified Purchase:Yes
This router is replacing an older model that you made me replace. It's a mystery how the new router is slower than death while the old one which has the same settings and capacity was running just fine.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Good product - but I would have been happier to keep my old one
on March 26, 2026
Posted by: DrDan66
Verified Purchase:Yes
Good product - but I would have been happier to keep my old one. The only reason I bought this router was because my old one was no longer supported with updates. This new one, while more capable on paper, doesn't provide any real-world improvements over the older model I had. I would have been much happier if Netgear had just kept supporting my old router.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Great router, unless the U.S. government forbids its upgrade next year
on March 25, 2026
Posted by: Anonymous
Verified Purchase:Yes
I really like the speed and features of my new RS700S router. However, if the U.S. government forbids it being updated after 2027 merely because it was made in Viet Nam, I'll become very unhappy, as my entire reason for upgrading was that my previous Nighthawk router will no longer receive updates after May of this year, and I chose the top of the line RS700S precisely to make sure that doesn't happen again any time soon. So the government "news" about ending upgrades on any router not made in the U.S. is a huge bummer.
Written by a customer while visiting netgear.com
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