Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Average customer rating
4.6 out of 5
4.6
(812 Reviews)
Open Ratings Snapshot
Rating breakdown 812 reviews
5 Stars
628
4 Stars
110
3 Stars
34
2 Stars
14
1 Star
26
73%of customers recommend this product. 
(
114 out of 157
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Customer Rating
5 out of 5
5
Happy customer
on April 3, 2026
Posted by: Tim zwack
The router was pretty simple to setup. Worked immediately and has great range and speed. Consider me very happy.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Ok, but WiFi range is limited
on April 3, 2026
Posted by: Rude
Verified Purchase:Yes
Router is ok. WiFi range is shorter than I expected. NightHawk signal strength meter indicates OK or less (<-75dBm) unless it's literally right next to the router.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Review
on April 3, 2026
Posted by: Sandy Surges
This is not the easiest to hook up. Directions are a bit vague and hard to get in touch with someone on the help line. I eventually figured it out, but I am not a computer guru
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Not Quite made in America
on April 2, 2026
Posted by: NotThrilled
Verified Purchase:Yes
Ridiculously over priced for an object they have planned for obsolescence. The last one was 1/5th the price and the support stopped after 4 years
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
I like unit but wish it was had more backward compatibility
on April 1, 2026
Posted by: John 8 degree
Verified Purchase:Yes
The bad news neither of my Nest cameras worked. I would wish backward compatibility. I had to buy new cameras.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
So happy!
on April 1, 2026
Posted by: WendiW
We needed a new router for my 95 year old mom so she could get on her iPad and Google. This is perfect for her!
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Nighthawk Router
on March 31, 2026
Posted by: Julie Weldele
Verified Purchase:Yes
My router was stolen off of my doorstep. I am a senior citizen. Do you have a discount program?
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Internet keeps cutting off
on March 31, 2026
Posted by: NE PAtriot
Verified Purchase:Yes
Ever since I bought this new one, the internet has been cutting on and off every minute or two and I cannot handle this stupid device anymore. I don't know if they give me a used or broken one, but I am returning this one.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
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