Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Average customer rating
4.6
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
628
4 Stars
110
3 Stars
34
2 Stars
14
1 Star
26
73%of customers recommend this product.
(
114 out of
157)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Posted by: Wally8
Verified Purchase:Yes
It’s supposed to have great coverage, the modem is only 20 feet from our TV, not sure if it could possibly be Xfinity?
NETGEAR stated it would no longer service our old modem which we were having no issues with, now we experience a lot of buffering when we are watching different shows
NETGEAR stated it would no longer service our old modem which we were having no issues with, now we experience a lot of buffering when we are watching different shows
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Jmlrml
Verified Purchase:Yes
Bought this router because older model nighthawk R7350 was end of service. Older model covered our house with no issues. I have noticed download lag with this new router.
Written by a customer while visiting netgear.com
Customer Rating
2
Poor coverage
on May 9, 2026
Posted by: Hms
This router does not give more than 500 sq ft coverage and signal gets poor
Response from netgear.comBy NETGEAR Team, May 11, 2026
Hi Hms,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your coverage while connected to your RS100. Many factors can affect the performance of your router including router placement, interference from other devices or heavy objects and which band you are connected to. For more information, please visit these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you're still experiencing any issues with your coverage, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your coverage while connected to your RS100. Many factors can affect the performance of your router including router placement, interference from other devices or heavy objects and which band you are connected to. For more information, please visit these troubleshooting resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000037824/What-factors-can-affect-my-WiFi-performance?language=en_US.
If you're still experiencing any issues with your coverage, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: Nvr2loud
Verified Purchase:Yes
I really like this new router. I noticed a big difference in speeds to connected devices. It was very easy to setup even my network connected hard drive. The app makes it easy to see what's connected and make changes. My only complaint would be less coverage on my deck compared to my old router.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Carol Vanmeter
Verified Purchase:Yes
Cant get into app keep getting error message tried to get netgear app with 1time access code and was denied think somebody else may have taken over my acct but when I do get in shuts down before I can check anything or reset anything
Written by a customer while visiting netgear.com
Posted by: Warren MB
Verified Purchase:Yes
Reception on tv streaming has improved the clarity of our picture even when using my iPod at the same time. I am also looking forward to when we have 4 guests using their laptops and other devices at the same time to see if they have any WiFi complaints like they have had in the past.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Singer301
Verified Purchase:Yes
I have been unable to use my quite expensive product. For some reason it will complete the connection and show that I have excellent strength. A few seconds after I see that message it completely drops the connection. It seems it is going to require a phone conversation since I have not had a reply to my email. I only bought this new product because I kept getting dire warnings from NETGEAR saying they will no longer be supporting their product that I already own that has been working fine. This makes me wonder if the messages were just a way to sell a new expensive product. I also don’t appreciate the pressure to download an app and pay for a subscription service that I do not want.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear RS100
on May 6, 2026
Posted by: Thomas Brock
Working quite well. Haven't had it running long yet but was realitively to setup.
Written by a customer while visiting netgear.com