Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Average customer rating
4.6 out of 5
4.6
(812 Reviews)
Open Ratings Snapshot
Rating breakdown 812 reviews
5 Stars
628
4 Stars
110
3 Stars
34
2 Stars
14
1 Star
26
73%of customers recommend this product. 
(
114 out of 157
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Customer Rating
5 out of 5
5
HomeKit friendly
on May 31, 2026
Posted by: JohnGofNE
Verified Purchase:Yes
Last router kept removing accessories from my Home app about twice a week and made it very difficult to reconnect. So far Nighthawk seems quite HomeKit friendly with remarkably easy accessory adds and no disconnect yet. Had it about a month now.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Like it
on May 29, 2026
Posted by: divid2
Verified Purchase:Yes
Antennae are internal to router so not flailing about like on previous nighthawk routers and not getting chewed on by cat. Range seems good. MIMO setting needed to be disabled in order to get good range. Throughput seems excellent. Netgear app leaves much to be desired. The browser interface is a bit buried but lets you get things done.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy and fast
on May 28, 2026
Posted by: Curtis F
Really a great product. I'm not a network person, but this product operates at a novice level and was up and running in no time.
Netgear is a well know company and this is another solid product!
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Old One Worked Better
on May 27, 2026
Posted by: Happier With the Old
Verified Purchase:Yes
We previously had the Nighthawk router AC3000. We received information that it would no longer be supported so we thought time for upgrade. We went for a router that supposedly had better coverage for the house, but no, there are fewer bars of service than with the old router and “dead spots” where the old router had full coverage.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Luv it
on May 27, 2026
Posted by: patty SAMSON
The bandwidth reaches further then my other one i had and it was easy to set up very user friendly
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Two thumbs up
on May 26, 2026
Posted by: Doods
Easy to install, giving you ultimate protection and security, you always feel safe surfing through the internet
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Difficult installation, but worth the trouble
on May 25, 2026
Posted by: Grandma Kathy
Verified Purchase:Yes
The installation process was challenging and frustrating. I followed the installation directions, but initially Netgear could not "find" the router. After three hours of frustration, I reinstalled the old router, which worked fine with the new modem. The next day, I started again. This time, Netgear "found" the router, everything looked good, but my devices were not connected. I called Xfinity, but that resulted in the circle of death. I'm not sure what finally worked, but Netgear and Xfinity seemed to do what they were supposed to do, and I was able to access my devices. Last note: Changing the network name and password was not easy. Logging into the router raised red flags on Firefox. I used my Android phone to access the router, and dealt with the teeny font in order to change the password and network name. No instructions, I took a shot and it paid off. I am not a tech person, I am a person who prefers not to call for tech help. I do believe the process could have been easier, or instructions more explicit. That being said, I am very happy with the router, it works well in our 3500 + square foot home, where we stream shows on TV and play games on our PCs.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Amazing- Worth every penny
on May 25, 2026
Posted by: Jon Robarge
I can’t say great enough words for Netgear. This will be my third nighthawk I have owned and I have loved everyone.
Written by a customer while visiting netgear.com
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