Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Average customer rating
4.6
(812 Reviews)
Rating breakdown 812 reviews
5 Stars
628
4 Stars
110
3 Stars
34
2 Stars
14
1 Star
26
73%of customers recommend this product.
(
114 out of
157)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk WiFi 7 Router RS100 Up to 2,000 sq ft, 3.6 Gbps, Reliable Performance, Easy Set Up, 50 devices - Black
Customer Rating
2
Barb
on June 23, 2026
Posted by: Barb
[This review was collected as part of a promotion.] Makes things run slow or breaks up. Kicks out of searches when on phone.
Response from netgear.comBy NETGEAR Team, June 24, 2026
Hi Barb,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your speed and connectivity while connected to your RS100. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your speed and connectivity while connected to your RS100. We recommend visiting these troubleshooting resources: https://kb.netgear.com/19279/Why-am-I-not-getting-the-maximum-speed-that-my-router-is-capable-of?language=en_US, and also: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Posted by: handymanextrordinaire
Verified Purchase:Yes
It appears to be fine. However, the Wi-Fi doesn’t reach other locations in my house. This RS700S replaces my NETGEAR R9000. I’m trying to use the R9000 in “Access Point” mode but I’m having difficulty getting it to work as an AP.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: John65
Verified Purchase:Yes
The range of my new netgear router is not as good as the older netgear router that it replaced. This makes it difficult for some devices to reliably connect to the internet.
Written by a customer while visiting netgear.com
Customer Rating
5
Happy kids and happy wife.
on June 21, 2026
Posted by: JustColin
[This review was collected as part of a promotion.] After installing and loading was done, my son was so happy that can play games on his computer. And the cellphone and all the electronics were working perfectly.
Written by a customer while visiting netgear.com
Posted by: 7576367647
Verified Purchase:Yes
Excellent product. I may be a bit biased as I am a Netgear fan, but so happy with the purchase. While yes it is pricey, it is worth every cent. Streaming is amazing…. Buffering a thing of the past and the clarity in the pictures, INSANE! Thanks Netgear for the wonderful product! We have a 4K SF home with 2 adults and 4 college students. Everyone is streaming, on FaceTime with friends and ZERO lag! Just amazing.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on June 18, 2026
Posted by: 2Goldfish
[This review was collected as part of a promotion.] I bought this router to replace an old Lynksys router. It has performed beautifully and was easy to set up with mobile app. It even lets you keep the name of your old network. It is much faster than my old router and have had no buffering issues at all on my streaming devices.
Written by a customer while visiting netgear.com
Posted by: John L G
Verified Purchase:Yes
The router itself is working, however the VPN that came with it was a total flop. It made using the router almost useless.
Written by a customer while visiting netgear.com
Customer Rating
1
Routers that require Valium or Xanax for installation
on June 17, 2026
Posted by: Midwest Tuna
Verified Purchase:Yes
I was advised by NETGEAR that they would no longer support the NETGEAR router that I was currently using. They advised replacement with a newer model so I ordered a newer one from NETGEAR even though my current model was working well. Regrettably the new model would not connect to all my devices due to the fact that some of my devices, namely 13 year old wireless thermostats and a wireless printer, would only work on 2.4 ghz band width even though the new router was a dual band router. The new router was not necessarily faulty provided that installed devices could operate using 5.0ghz band width but not 2.4 The devices requiring 2.4 simply would not connect. It is likely that you can manipulate the router in such a way that you can force it to connect devices at 2.4 band width but that is beyond my skill set. The new router will probably work fine provided that you have time, patience, and skill sufficient enough to make it work with any, not most, devices. “Plug & Play” this router is not! For residential usage I suggest that homeowners use routers provided by their internet service provider.
Written by a customer while visiting netgear.com