Customer reviews from BISSELL Homecare
Bissell - ICONPet Turbo Vacuum with Turbo Boost Suction, 31781
Average customer rating
4.2
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
84
4 Stars
17
3 Stars
6
2 Stars
7
1 Star
12
81%of customers recommend this product.
(
100 out of
124)
Customer Reviews for Bissell - ICONPet Turbo Vacuum with Turbo Boost Suction, 31781
Posted by: Jennifer
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This vac is superior to similarly designed vacs that cost more than double the price. This low weight machine with 3 power settings cleans dog hair (Shephard!) off of "self-adhesive" stair treads & tiny area rugs -bathroom/ laundry room (lowest setting); Standard area rugs in the kitchen and foyer (regular power) and carpets in living room & bedrooms (turbo). The battery lasts a long time - if I'm not doing the whole house I don't recharge or it never gets used up. The thoughtfulness of design is impressive: lights, balance on stopping, mechanism of movement and button design, canister access and emptying. I don't love it for the bare floor but it still works great. It's not for shaggy carpet.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
I am a Dyson girl but......
on June 9, 2024
Posted by: Sam
from Syracuse, NY
[This review was collected as part of a promotion.] I wanted to support Bissell as i'm a dog lover. Well, this has been a HUGE disappointment. Not even the fact of how pricey this is but, it does not pick up all the dog hair on my hardwoods. I'll finish and go back to the closet and see all the dog hair not sucked up. It is HANDS DOWN terrible on low pile carpet -- to the point you cannot even use it. I acutally have to borrow my in-laws for my area rugs. What a disappointment. Batter life is sucky too. i cannot do my downstairs and upstairs in one shot. Would love to return it ........ DO NOT BUY THIS>
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, June 14, 2024
Oh no, Sam! This shouldn't be happening. Your machine has a warranty with BISSELL and we're happy to troubleshoot these issues with you. Please contact us at support.bissell.com so we can help.
Written by a customer while visiting BISSELL Homecare
Posted by: Barbara
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's light weight and I love that it has a light so you can see what you're picking up. It is a small canister but it really packs the dirt down compared to my Dyson stick vacuum
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Excellent Product
on May 27, 2024
Posted by: Jamie
from Chesterfield VA
[This review was collected as part of a promotion.] Works great on hard wood floors as well as carpeting...............couldn't be happier with the ease and handling of this unit. Many attachments to help clean up
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Dawn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] With a shedding dog and cat I go through a lot of stick vacuums! Hoping this one last a while as it seems like it will! Great suction, LOVE the no tangle brush and all the attachments! #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Do not recommend!
on April 25, 2024
Posted by: Amanda
from Charlotte, North Carolina
[This review was collected as part of a promotion.] Bought this product roughing about 3 months ago... at first it was amazing! But now the lights do not work on it and the roller in the vacuum does not work! Paid so much money for it as we got a pet that would shed a lot and wanted something that could keep up! I clean the filter and maintain it very well! But saddens me the lights and roller stopped working and I don't have the receipt no more to return!
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, May 8, 2024
Sorry to hear this, Amanda! You have a warranty on your machine and our Consumer Care team is ready to assist you at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Posted by: Don
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's only been two weeks since we got the vacuum. But, it's working excellent.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Kathy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loved my older Bissel pet cordless stick vacuum so much we bought another one. This new one is awesome, it picked up dirt and dust our upright Dyson that we used used first had missed. The long battery life on this one may make it the whole house vacuum.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare