Customer reviews from BISSELL Homecare
Bissell - ICONPet Turbo Vacuum with Turbo Boost Suction, 31781
Average customer rating
4.2
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
84
4 Stars
17
3 Stars
6
2 Stars
7
1 Star
12
81%of customers recommend this product.
(
100 out of
124)
Customer Reviews for Bissell - ICONPet Turbo Vacuum with Turbo Boost Suction, 31781
Posted by: Amy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 1st cordless upright vacuum cleaner. I wish I had never waited! It's a game changer, making my life so easy. For quick pickups I use a small handheld but I've had a back back the last couple of years. Life is great!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: barb
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] i loved my old icon but the battery died after a few years. this one has the bright lights like my old one, but it seems very noisy and that black piece of plastic on the bottom makes a squeaky noise when you pull the vacuum backwards on the hardwood floor. i also don't like how you clean the dirty container after vacuuming so i give it a 4. it picks up well, is light and nice bright light.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
DO NOT. JUST DON'T
on July 15, 2024
Posted by: Devin
from Texas
[This review was collected as part of a promotion.] Quite possibly the worst vacuum for the price. I have owned a few stick vacuums at this point and this has to be the absolute worst of them all. It struggles to pick up any solid items. As an example, I'll run over my daughters extra small hair ties that get left all over my house. I have to pass over the hair tie 4-5 times for the vacuum to pick it up on both carpet and hard floor. The battery life is atrocious if you're running on high power. If you are running high power on carpet, you MIGHT get a full 7 minutes. It's awful. If you're vacuuming nothing but dog hair on the low-mid settings, you might get 1 floor of the house done before the battery dies. It will push anything like Cereal out and across your floor before sucking it up. 15/10 DO NOT RECOMMEND. I learned my lesson by going for a bissell after years of other brands in the hopes it worked as good as it looks. Big fail.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, July 17, 2024
Thanks for sharing your experience, Devin. We're always happy to help troubleshoot any issues you're having and get your machine working properly. Please reach out to the BISSELL Consumer Care Team at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Breaks often
on July 12, 2024
Posted by: Jenn
from Massachusetts
[This review was collected as part of a promotion.] Save your money and just buy a Dyson. I should have done more research before I bought this vacuum. The product has led to so much frustration. It honestly works great and picks up everything (which is a must as I have a German Shepard!). HOWEVER, the foot attachment has broken on me TWICE while under warranty. The first time the tubing ripped which appeared to be a problem with the original product. They sent me another after it was out of stock of course for 2 months. I used the replacement for about 2 months until it stopped rolling/getting power. Of course, I reached out again and the attachment is back ordered. Such a joke!! Not buying a BISSELL again!!
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, July 17, 2024
Oh no, Jenn! We're sorry you're not happy with your machine, but please contact us direct at support.bissell.com so we can get you back to cleaning.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
noisy
on July 5, 2024
Posted by: lucy
from lockport, il
[This review was collected as part of a promotion.] this is the second iconpet that i had. the first one, the battery died after maybe 2 to 3 years. i love this vacuum cause the lights are so bright and it does pick up, but this one is extremely noisy when runs even in the lowest speed. also, when you pulled the cleaner back as you vacuum it makes a squeaky noise on the hardwood floors. i figured out it's the back piece of plastic on the bottom of the vacuum. it looks like a squeagie but when it goes forward it's ok, but in reverse sounds like it's scratching the floor. my old vacuum didn't make that noise. otherwise i love it.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Exceeded Expectations!
on June 23, 2024
Posted by: Gunnar's Mommy
from Vernon Co., WI
[This review was collected as part of a promotion.] I had purchased a no name very cheaply made stick vacuum off the internet & was quickly deeply unsatisfied with it. It clogged often, was very light & the suction was awful. I decided to splurge on this because we recently got a puppy & I vacuum my hardwood floors daily. Night & day different! The Iconpet Turbo could be a tad quieter as it is a little loud, but, the 3 level Turbo is every pet parents dream, especially for pet hair. We have a yellow lab & so don't necessarily see all the hair this vacuum picks up & the attachments help reach places you can't vacuum with your normal canister vacuum cleaner.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Alice
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This vacuum has a lot of suction, is quiet to run, but best of all has bright LED lights on each of the attachments and the main stick. It is excellent on hard wood floors and also does a good job on area rugs. I chose it because of the lights and because I wanted a lighter vacuum to use on the basement stairs. After trying it, I now use it for the majority of the vacuuming. The attachments are easy to add and remove. It is great to dust with using the dust brush attachment, with or without the stick portion, and easy to empty. I have not used the filters yet, as I bought them as replacements when the originals need changing, so I am unable to review them at this time.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Great until the hose to the turbo tool rips.
on June 19, 2024
Posted by: Mosaic
from Manchester, MD
[This review was collected as part of a promotion.] This is our 2nd Bissell Icon pet, both were great until they weren't. The battery life diminishes over time until it dies entirely. And the turbo brush tool the hose that leads to it ripped on both models and the replacement turbo tool. Before it was at least affordable to replace the turbo tool, now it is cheaper to buy a new vacuum entirely
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, June 25, 2024
Sorry to hear this, Mosaic. We appreciate your feedback and will share this with our quality team. Please don't hesitate to contact us if we can help with your vacuum at support.bissell.com.
Written by a customer while visiting BISSELL Homecare