The black color comes defective always, the paint peels off very easily. I got one, and the paint came off by removing the barcode tag, I requested a replacement through warranty, and the second one (black as well) seemed fine, but the paint peeled off after the first wash.
I gave it a 3 because everything is great besides the lid. For whatever reason it keeps leaking. It’s also quite hard trying to tighten the lid which is probably why it leaks since I never really know if it’s fully closed. Trying to open it is also hard. Maybe I just got a bad one.
I love this water tumbler. It is so perfect t have water with you at all ties. I love the colors, and the ease of the flip straw. I like that if it’s closed, it’s not going to leak if it gets overturned. Very great product. I can’t live without it.
I got the lilac cup and I love it! It’s easy to clean and I like that the straw is at the bottom and can be taken off. I first though it would all be connected and it be a hassle to clean. It definitely keeps my water cold which is great because I love cold water and I drink from my cup all day at work. The only issue I have is when I unscrew the top, it makes a really loud noise and I’m not sure if it’s because I don’t fill up the water bottle all the way or if it’s something else I’m doing wrong.
I like the oz of the tumbler but don’t like that the straw doesn’t stay attached to the lid
Response from StanleyBy Lizo M, Stanley Support, December 8, 2025
Hi there, thank you for taking the time to leave your review. We're sorry that the product or our service didn't meet your expectations. As a member of the Stanley family, your satisfaction is our top priority. We've sent you an email to address your concerns and would love to hear back from you.