Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(3,751 Reviews)
Open Ratings Snapshot
Rating breakdown 3,751 reviews
5 Stars
2,882
4 Stars
701
3 Stars
119
2 Stars
26
1 Star
23
84%of customers recommend this product. 
(
36 out of 43
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
The phone feels more premium for the price
on December 12, 2023
Posted by: Squidward
[This review was collected as part of a promotion.] I mostly use my device for watching movies and streaming videos. Although it feels like it can do so much more. I upgraded from a s20 fe and the screen on the s23 fe is so much more vibrant, but also can get dimmer than it's 20 counterpart. Which is definitely a plus when I'm watching something in bed and not trying to strain my eyes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good features
on December 12, 2023
Posted by: BABS101
[This review was collected as part of a promotion.] I use my Samsung for every day things like calls, texting, taking pictures and videos, but I also have everything I would ever need stored on my phone! Numbers, and photos of course, but important acct numbers, credit card info., EVERYTHING! It's so easy to do, even for someone who is computer illiterate like me!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S22
on December 12, 2023
Posted by: Oneshadowrider
[This review was collected as part of a promotion.] I use my galaxy for online games, texting, playing games and business. Always reliable and have never had an issue.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Use the phone for almost everything.
on December 12, 2023
Posted by: Getithowulive
[This review was collected as part of a promotion.] Work, some school, use the device consistently and efficiently throughout day. The pen is amazing. Screen big enough to read entire papers. Perfect camera, when out hiking or whatever you do when you out an about.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my android
on December 12, 2023
Posted by: Oldfart
[This review was collected as part of a promotion.] Love the fast internet and the great camera. Easy to navigate and use all the features!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent and Durable!
on December 12, 2023
Posted by: RayRoad64
[This review was collected as part of a promotion.] I've had Samsung throughout the last few years, and every one of them have been durable and reliable phones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not compatible with many apps
on December 12, 2023
Posted by: CocoBeans
[This review was collected as part of a promotion.] I use it for work mainly but I wear hearing aids and am to use an app to help adjust the volume and the surroundings. But the app isn't compatible with this phone.
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, December 15, 2023
Salutations CocoBeans,
Thanks for taking the opportunity to review your Samsung Galaxy S23 FE. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can configure settings to help you interact with your device’s sounds, including captioning, sound balance, and hearing aid support. The devices covered by the User manual are hearing aid compatible and have these Hearing Aid Compatibility (HAC) rating(s): FCC ID - A3LSMS711U; HAC Rating - M3/T3 (2011). From Settings, tap Accessibility > Hearing enhancements and tap an option: Real time text: Activate real-time text (RTT) calling. Live Transcribe: Use the microphone to record speech and convert it to text. Live Caption: Automatically caption speech in media played on your device. Caption preference: Configure closed caption and subtitle services. Sound notifications: Receive alerts when the device detects a baby crying or a doorbell. Hearing aid support: Improve the sound quality to work better with hearing aids. Amplify ambient sound: Enable this feature and connect headphones to your device to amplify the sounds of conversations. Adapt sound: Customize the sound for each ear and enhance your listening experience. Mute all sounds: Turn off all notifications and audio for privacy. Mono audio: Switch audio from stereo to mono. Left/right sound balance: Use the sliders to adjust the left and right balance for connected audio and device speakers. For your convenience, I have linked your device manual below so that you may easy customize your device settings to your liking. Please feel free to contact Samsung Support if you would like any further assistance or if you have any questions or us. We're always here to assist you in every way that we can! Thank you for being a dedicated Samsung customer.
- Debra

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https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Never had any issues
on December 12, 2023
Posted by: Jtprowler
[This review was collected as part of a promotion.] I use my phone for everything from. Streaming to business use. Maps,games,emails. Samsung has never failed me. Unlike my work IPhone has many times
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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