Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Average customer rating
4.7
(3,751 Reviews)
Rating breakdown 3,751 reviews
5 Stars
2,882
4 Stars
701
3 Stars
119
2 Stars
26
1 Star
23
84%of customers recommend this product.
(
36 out of
43)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 FE 128GB (Unlocked) - Mint
Customer Rating
5
Value for money
on December 24, 2023
Posted by: Niknagg
[This review was collected as part of a promotion.] Got it in a trade in deal with my broken old phone, has most of the flagship specs, loving it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on December 24, 2023
Posted by: Frankie
[This review was collected as part of a promotion.] Phone call, picture taking, takes beautiful pictures. Facebook, searching web. Haven't had my phone long so haven't had the chance to really get in it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone review
on December 24, 2023
Posted by: AJB9955
[This review was collected as part of a promotion.] I use the phone for all communication, both personal and work. The screen is a good size for easy handling. I can change font for very easy reading.
It has more memory than my old S8 that I loved.
Processing is faster, visual is crisp and clear. Camera does take improved pictures.
The rep in store was very nice, I went in with 2 possible choices after talking to friends and doing some research. ( A54 vs S23 AF). He pointed out the differences in performance and I did choose this model after comparison. He was also able to find a purchase discount and a trade in rebate that made my bank account happy.
As for gaming, I only use 2 word games for relaxation, so nothing very interactive.
Very happy with my purchase!
It has more memory than my old S8 that I loved.
Processing is faster, visual is crisp and clear. Camera does take improved pictures.
The rep in store was very nice, I went in with 2 possible choices after talking to friends and doing some research. ( A54 vs S23 AF). He pointed out the differences in performance and I did choose this model after comparison. He was also able to find a purchase discount and a trade in rebate that made my bank account happy.
As for gaming, I only use 2 word games for relaxation, so nothing very interactive.
Very happy with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent value
on December 24, 2023
Posted by: roboMF
[This review was collected as part of a promotion.] Coming from a 3.5 year old LG V60 (RIP LG phones), this is a huge step up for me. Size is great, phone is quick, screen is beautiful. Bezels could be smaller but they kinda disappear when you're using the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My own personal assistant
on December 24, 2023
Posted by: Ladydreamer
[This review was collected as part of a promotion.] Light weight, fast , love Bixby its so handy when u can't be physically texting or calling she do it for me , the camera features are so cool, the side bar ? Love it love it makes easy to acces ur most use apps like ur wallet, social media and or messages , over all I love every single thing about it ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about this phones it's great.
on December 24, 2023
Posted by: JuneWade
[This review was collected as part of a promotion.] I love playing games on it and streaming its super fast. and has great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Too hard for old fingers
on December 24, 2023
Posted by: Oldman
[This review was collected as part of a promotion.] My son bought this phone for me and I could not get it to swipe or tell if I was tapping apps. I finally gave it back and he returned it. I guess I am too old to use it.
Value
1
Response from Samsung USBy Social Commerce, December 28, 2023
Good day Oldman,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may have been experiencing with your Galaxy S23 FE and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may have been experiencing with your Galaxy S23 FE and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
I love this new phone
on December 23, 2023
Posted by: DebraGayle14
[This review was collected as part of a promotion.] This new phone is exactly what I wanted and needed. My daughter helped me find it. I love the larger size. The battery lasts a long time, storage is bigger, camera is better, and the signal is stronger. I highly recommend this phone!
Value
5
Written by a customer while visiting Samsung US