If you want a custom workout, you have to use workout buddy which the watch cannot use without your phone. I bought this watch to run marathons with intervals of walking and running plus listen to music without my phone. Can't set up intervals without workout buddy, hence the problem. Plus you're limited to 99 intervals and I need more for a marathon Also, downloading music from my phone library is ridiculously slow. Have to select individual songs, albums or playlists and if too big, doesn't download. Should be able to download entire library with one selection. Also disappointing is the accuracy of the watch for distance. Ran the Fargo Marathon and my 10 year old Garmin forerunner was more accurate. The apple watch was off by over a half mile. Supposed to be state of the art tracking so very disappointing. Waste of $800, will be using my old Garmin for intervals and accurate distant measurement.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, July 29, 2026
We are incredibly sorry to hear that your experience with your new watch has been so disappointing. We completely understand your frustration regarding the standalone limitations for your custom workouts, the slow music downloading process, and the tracking discrepancies during your marathon. When you invest eight hundred dollars in a premium device, you expect it to fully support your training needs.
We want to help ensure your wearable functions as efficiently as possible for your runs. Please contact our support team or visit your nearest retail location so we can look into these software features, help troubleshoot your data syncing speeds, and explore the best available options for your training setup.
Thank you for your feedback and being part of the AT&T community.
The watch is great, but it did take approximately 5 to 7 business weeks to complete the updates to the iOS (sarcasm). The band is total garbage. Fortunately I ordered an aftermarket replacement and overall I’m really pleased.