Like the watch but I couldn’t pick the band I wanted
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, August 18, 2026
Hello Matt8989. We are thrilled to hear that you are loving your new Apple Watch Ultra 3! However, we are sorry you couldn't get your preferred watchband, and we apologize for any disappointment.
To help you find the band you want, please check our AT&T Shop Portal:
🔗https://www.att.com/search/?q=Apple+Watch+bands
Or you can visit the official Apple Support Portal:
🔗https://support.apple.com
If you need further assistance, you can also send a direct message to @ATTHelp on X, @att on Instagram, or AT&T on Facebook. Thank you for choosing AT&T.
Response from ATT.comBy AT&T CARE - Pablo, August 18, 2026
Hello PVincent. We are so sorry to hear that your new Apple Watch Ultra 3 is having lock setting issues right out of the box, and we apologize for this frustrating experience.
We want to help you get the most out of your device. For step-by-step troubleshooting, please visit our dedicated AT&T Device Support Portal:
If you need further assistance, you can also send a direct message to @ATTHelp on X, @att on Instagram, or AT&T on Facebook. Thank you for choosing AT&T.
Having issues charging sometimes charges fine some times doesn’t
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, August 4, 2026
Hi Jamesh1. Thank you for bringing this to our attention. We are sorry to hear your Apple Watch Ultra 3 is having battery issues. Performance can vary based on your settings, usage, and background activity, but we want to help you get the most out of your new device.
Here are a few steps to help improve your battery life:
1️⃣ Check Battery Health: Go to Settings → Battery → Battery Health to ensure it is performing normally. 2️⃣ Update watchOS: Installing the latest software updates often includes helpful battery optimizations. 3️⃣ Adjust Display: Lowering the brightness or turning off the Always‑On Display can significantly extend power. 4️⃣ Review Background Apps: Turning off background refresh for apps you do not use prevents unnecessary drain. 5️⃣ Restart the Device: A quick restart can safely resolve hidden background issues.
If the issue continues, please reach out to Apple Support for a diagnostic check at 1‑800‑275‑2273.
Should you need any assistance with your AT&T service itself, please send a direct message to our official support channels on X (@ATTHelp), Instagram (@att), or Facebook (AT&T).