Customer reviews from ATT.com
Refurbished Good - Apple Watch Ultra 3 (GPS+Cellular) 49mm Titanium Case with Black Ocean Band - Black - (2025)
Average customer rating
4.5 out of 5
4.5
(150 Reviews)
Open Ratings Snapshot
Rating breakdown 150 reviews
5 Stars
122
4 Stars
6
3 Stars
7
2 Stars
4
1 Star
11
89%of customers recommend this product. 
(
118 out of 132
)
Best Buy Privacy Policy
Customer Reviews for Refurbished Good - Apple Watch Ultra 3 (GPS+Cellular) 49mm Titanium Case with Black Ocean Band - Black - (2025)
Customer Rating
5 out of 5
5
Apple Watch Ultra 3
on August 13, 2026
Posted by: Anonymous
from Fort Worth, TX
Verified Purchase:Yes
excellent quality, perfect for every day use.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
I like the look and design and long battery life
on August 2, 2026
Posted by: Rcl12
Verified Purchase:Yes
Long battery life, bright vivid screen even in the sunlight. I love the look the design, performance durability of this watch.
Response from ATT.comBy AT&T CARE - Isabella, September 21, 2026
We are glad to hear that you are enjoying the look, design, and performance of your new watch!

Thank you for taking the time to share your review and being part of the AT&T community.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Great watch
on July 25, 2026
Posted by: Matt8989
from Chattanooga tn
Verified Purchase:Yes
Like the watch but I couldn’t pick the band I wanted
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, August 18, 2026
Hello Matt8989. We are thrilled to hear that you are loving your new Apple Watch Ultra 3! However, we are sorry you couldn't get your preferred watchband, and we apologize for any disappointment.

To help you find the band you want, please check our AT&T Shop Portal:

🔗https://www.att.com/search/?q=Apple+Watch+bands

Or you can visit the official Apple Support Portal:

🔗https://support.apple.com

If you need further assistance, you can also send a direct message to @ATTHelp on X, @att on Instagram, or AT&T on Facebook. Thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Lock all the time
on July 25, 2026
Posted by: Anonymous
from New York
Verified Purchase:Yes
Always lock even though it’s on my wrist
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, August 18, 2026
Hello PVincent. We are so sorry to hear that your new Apple Watch Ultra 3 is having lock setting issues right out of the box, and we apologize for this frustrating experience.

We want to help you get the most out of your device. For step-by-step troubleshooting, please visit our dedicated AT&T Device Support Portal:

🔗https://www.att.com/device-support/index/apple/watch-ultra-3/

If you need further assistance, you can also send a direct message to @ATTHelp on X, @att on Instagram, or AT&T on Facebook. Thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Charging issues
on July 22, 2026
Posted by: Jamesh12345
from Oregon
Verified Purchase:Yes
Having issues charging sometimes charges fine some times doesn’t
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, August 4, 2026
Hi Jamesh1. Thank you for bringing this to our attention. We are sorry to hear your Apple Watch Ultra 3 is having battery issues. Performance can vary based on your settings, usage, and background activity, but we want to help you get the most out of your new device.

Here are a few steps to help improve your battery life:

1️⃣ Check Battery Health: Go to Settings → Battery → Battery Health to ensure it is performing normally.
2️⃣ Update watchOS: Installing the latest software updates often includes helpful battery optimizations.
3️⃣ Adjust Display: Lowering the brightness or turning off the Always‑On Display can significantly extend power.
4️⃣ Review Background Apps: Turning off background refresh for apps you do not use prevents unnecessary drain.
5️⃣ Restart the Device: A quick restart can safely resolve hidden background issues.

If the issue continues, please reach out to Apple Support for a diagnostic check at 1‑800‑275‑2273.

Should you need any assistance with your AT&T service itself, please send a direct message to our official support channels on X (@ATTHelp), Instagram (@att), or Facebook (AT&T).

Thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great
on July 15, 2026
Posted by: Anonymous
from Austin, Texas
Verified Purchase:Yes
It's a great watch, haven't had any issues
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Best Apple Watch to date!
on July 15, 2026
Posted by: Billy Klauss
from Charleston, SC
Verified Purchase:Yes
Amazing watch with great features for everyday health tracking
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Ultra 3
on July 14, 2026
Posted by: Hakimdagaud
from South Riding Virginia
Verified Purchase:Yes
This watch is very durable and serves all that I expected and a little more.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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