Customer reviews from frigidaire.com
Frigidaire - 6,000 BTU Window Air Conditioner for Small Rooms, Multi-Speed Fan, Efficient Cooling, Easy Installation - White
Average customer rating
4.6 out of 5
4.6
(129 Reviews)
Open Ratings Snapshot
Rating breakdown 129 reviews
5 Stars
92
4 Stars
29
3 Stars
4
2 Stars
0
1 Star
4
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 6,000 BTU Window Air Conditioner for Small Rooms, Multi-Speed Fan, Efficient Cooling, Easy Installation - White
Customer Rating
5 out of 5
5
on July 9, 2026
Posted by: Rose7780
[This review was collected as part of a promotion.] I love my new Air Conditioner! It was easy to set up, cools my whole house, and fits conveniently in my window.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 13, 2026
Hi there, thank you for taking the time to share your experience! We're thrilled to hear you're loving your new air conditioner and that it was easy to set up while providing the cooling performance you needed. It's great to know the unit fits conveniently in your window and is helping keep your home comfortable. We truly appreciate your feedback and thank you for choosing Frigidaire! If you ever have any questions or need assistance, please reach out to us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on July 9, 2026
Posted by: Rev Lin
Cools living room perfectly. My only complaint is the side panels are separate from the air conditioner and after you slide them onto the sides, there are small gaps they leave open so I used clear packing tape to keep outside air out.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2026
Hi Rev Lin!

Thank you for taking the time to share your experience with us. We’re pleased to hear that your Frigidaire air conditioner is cooling your living room effectively and providing the comfort you need.

We also appreciate you sharing your feedback regarding the side panels and the gaps you noticed during installation. Your comments are valuable and help us identify opportunities to improve our products and customer experience.

If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Recommended!
on July 6, 2026
Posted by: Frig Window Air
[This review was collected as part of a promotion.] 2nd one in purchased, efficient & works nice in a small space.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 6, 2026
Hi there, Valued Customer,

Thank you for your 5-star review! We're glad to hear this is your second purchase and that you're happy with its efficiency and performance.

It’s great to know it works well in a small space and continues to meet your needs. We truly appreciate your continued support and loyalty to Frigidaire. Thank you for choosing our product! If you ever have any questions or need assistance, please don't hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can.

Thank you again for your kind feedback. Have a wonderful day!

Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on June 29, 2026
Posted by: jeffyjeffy
[This review was collected as part of a promotion.] THE AIR CONDITIONER WORKS GREAT AND THE AUTO MODE IS JUST WHAT WE WERE LOOKING FOR
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that your air conditioner is working great and that the Auto Mode is exactly what you were looking for. It's wonderful to know the unit is meeting your cooling needs and providing the convenience you expected.

If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.

— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Air conditioner
on June 21, 2026
Posted by: Jibber Jer
[This review was collected as part of a promotion.] Love my 6,000btu frigidaire smart air conditioner
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 24, 2026
Hi, Jibber Jer! Thank you for sharing your feedback! We're thrilled to hear that you love your 6,000 BTU Frigidaire Smart Window Room Air Conditioner. It's great to know that it's meeting your expectations and providing the comfort and convenience you were looking for. We appreciate you choosing Frigidaire and taking the time to let us know about your experience.

If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Our team will be happy to assist with any questions or concerns. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great air conditioner
on June 21, 2026
Posted by: Diesel man
[This review was collected as part of a promotion.] I bought this one to replace an old one over 12 years old because it wasn't cooling like it used to. I cleaned the coils every year before putting it in the bedroom window.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re glad to hear that your new air conditioner is working well and meeting your expectations.

It’s great to know that it’s providing the cooling performance you needed after replacing your older unit. We also appreciate you taking such good care of your previous air conditioner over the years.

Thank you for choosing Frigidaire. We hope your new air conditioner continues to keep your space comfortable for years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Good, lightweight unit
on June 20, 2026
Posted by: Steve in Chicago
[This review was collected as part of a promotion.] I bought this to replace a 5000 BTU Frigidaire unit that broke after 5 years. What pleasantly surprised me is how light and compact it is. The only downside is that the noise is more annoying than my last one—not necessarily louder, but higher pitched and buzzier. Maybe the lighter weight leads to this. Overall though it seems like a solid unit.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 24, 2026
Hi, Steve in Chicago!

Thank you for sharing your feedback on your Frigidaire air conditioner. We’re glad to hear you’re enjoying the lightweight, compact design and that it has been a solid replacement for your previous unit.

We also appreciate your comments regarding the sound profile. While we’re pleased the unit is meeting your cooling needs, we understand that a higher-pitched or buzzier noise can be noticeable, and your feedback is valuable as we continue to improve our products.

Thank you for taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.

-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
great ac
on June 11, 2026
Posted by: pidally
[This review was collected as part of a promotion.] fine ac
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 15, 2026
Hi, Pidally! Thank you for sharing your feedback on your Frigidaire air conditioner. We’re glad to hear it’s working great and keeping you comfortable.

If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re happy to help anytime.

-Rox.
Written by a customer while visiting frigidaire.com
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