Customer reviews from frigidaire.com
Frigidaire - 6,000 BTU Window Air Conditioner for Small Rooms, Multi-Speed Fan, Efficient Cooling, Easy Installation - White
Average customer rating
4.6
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
92
4 Stars
29
3 Stars
4
2 Stars
0
1 Star
4
Customer Reviews for Frigidaire - 6,000 BTU Window Air Conditioner for Small Rooms, Multi-Speed Fan, Efficient Cooling, Easy Installation - White
Customer Rating
4
Gets the job done
on June 17, 2025
Posted by: FloridaMan32608
[This review was collected as part of a promotion.] It's what I expected and gets the job done.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New installation instructions needed!
on June 17, 2025
Posted by: JohnnyJumpup
[This review was collected as part of a promotion.] The installation instructions were incomprehensible. Fortunately I was able to find a video that showed how simple it was. The unit appears to work well once installed.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 18, 2025
Thank you for your feedback on the FHWC063TC1. We’re glad to hear the unit is working well now that it’s installed, but we apologize for the frustration caused by the installation instructions. We understand how important clear guidance is and appreciate you pointing this out—it helps us improve.
We’re happy you found a video that helped, and we hope the unit continues to serve you well. If you have any questions down the line, don’t hesitate to reach out via phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We’re happy you found a video that helped, and we hope the unit continues to serve you well. If you have any questions down the line, don’t hesitate to reach out via phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Decent window unit
on June 14, 2025
Posted by: BFor568
[This review was collected as part of a promotion.] Does what I need it to do. I like the dry setting which definitely helps to remove some of the humidity during hotter months. It’s a bit louder than other brands that I have used in the past, but it’s manageable.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great product
on June 14, 2025
Posted by: Jim Lev 1
[This review was collected as part of a promotion.] This window air conditioner easily does what it is supposed to and more. Great features and modes. Auto mode works well so it doesn’t need to run all the time once it cools the room down. The only reason it’s not 5 stars is the volume while it’s running. A little loud for a small office when having a phone conversation.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 18, 2025
Posted by: cvonbr
[This review was collected as part of a promotion.] Works well. Temperature setting control is very useful. A little noisy but acceptable.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 19, 2025
Hello there. Thank you for sharing your experience! We're glad to hear the unit is working well for you and that you're finding the temperature setting control useful, it's great to have that kind of precision. We appreciate your note on the noise level and will be sure to pass your feedback along to our product team as we’re always looking for ways to improve.
If you have any questions or need assistance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you have any questions or need assistance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
I'm sure it performs well, but front panel lights are way too small
on May 7, 2025
Posted by: ShoreBudMike
This is my second Frigidaire window air conditioner; my first one (an older model) is in a different room. When this new unit was installed, I didn't notice – until I attempted to use the remote control – that the mode lights on the unit's front panel are extremely small and are slightly recessed from the front panel. This means, unless one is standing almost exactly 90 degrees in front of the unit, it is impossible to see the mode lights, especially from several feet away, sadly making the remote control useless in such circumstances.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 8, 2025
Thank you for sharing your feedback with us. We understand how important it is to easily see the controls and indicators for convenient operation. If you need any further assistance or have additional questions, please feel free to connect with us via live chat at Frigidaire.com or call our Customer Support team at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We’re here to help ensure your unit operates comfortably and effectively. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 23, 2025
Posted by: Blackberry90
[This review was collected as part of a promotion.] Awesome air conditioner, cools the entire room and if I leave my bedroom door cracked cools the living room too!
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 23, 2025
Thank you for your great feedback! We’re thrilled to hear that your air conditioner is keeping your rooms cool and comfortable. It’s awesome that it’s even cooling the living room when you leave the bedroom door cracked! We hope it continues to work perfectly for you. If you ever need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect For My Workshop and Her She Shed.
on April 17, 2025
Posted by: automaticsteam
[This review was collected as part of a promotion.] I buy all Frigidaire appliances because of quality, durability, and efficiency. I compared this A/C unit with others, and others don't match up. Amps to BTUs performance for this unit is exceptional, and it is so quiet, and easy to install. The value price point is unbeatable too. Because of my application I decided to use the optional accessory 80 lbs. support bracket.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 18, 2025
Thank you for your outstanding feedback! We’re thrilled to hear that you are impressed with the performance of your A/C unit. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your experience. Should you need any assistance or have questions in the future, please feel free to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, available Monday through Friday from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com