Customer Reviews for Gymax - 1400W 26 Inch Electric Fireplace Insert 4777 BTU Recessed Freestanding Fireplace w/ Remote - Black
Customer Rating
2
DID NOT WORK FOR US
on February 26, 2026
Posted by: KMS
from Richmond
I ordered this insert relying on the measurements given on the website, and found that the measurements for the rough opening were inaccurate. I had more than enough room for the insert to fit if the drawings for the opening were correct. I had to return it. Response was quick, but had to include photos and measurements of my fireplace, their drawings/measurements on their website and a picture of the box for return.