Customer reviews from bestbuy-ca
Gymax - 1400W 26 Inch Electric Fireplace Insert 4777 BTU Recessed Freestanding Fireplace w/ Remote - Black
Average customer rating
2 out of 5
2
(1 Review)
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Rating breakdown 1 review
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1
1 Star
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Customer Reviews for Gymax - 1400W 26 Inch Electric Fireplace Insert 4777 BTU Recessed Freestanding Fireplace w/ Remote - Black
Customer Rating
2 out of 5
2
DID NOT WORK FOR US
on February 26, 2026
Posted by: KMS
from Richmond
I ordered this insert relying on the measurements given on the website, and found that the measurements for the rough opening were inaccurate. I had more than enough room for the insert to fit if the drawings for the opening were correct. I had to return it. Response was quick, but had to include photos and measurements of my fireplace, their drawings/measurements on their website and a picture of the box for return.
No, I would not recommend this to a friend.
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